Tired People Don’t Laugh Much – or Read Much

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In Tuesday’s Say It For You post we saw how a request from a diner to a waitress elicited the wrong response. In blogging, failing to consider your target readers can result in eliciting a reaction to your blog that is not quite what you’d hoped…

Incorporating humor in a blog is especially tricky. “Know your audience. Not everyone will think every joke is funny,” advises Michael Strecker in the book Young Comic’s Guide to Telling Jokes.

Strecker offers several Rules of Thumb, each of which can be adapted for blog content writing in general:

  1. Never tell more than three jokes in a row on the same subject, because audiences get tired and don’t laugh.

Business blogs are of necessity focused on a singular topic, but the information can be presented in different ways and in different formats.

2. Don’t read your jokes, but do read, read, read. The more words you know, the more jokes you’ll be able to understand and tell.

At Say It For You, I teach that business bloggers are going to need to spend at least as much time reading as writing, in order to keep up on what others are saying on the topic, what’s in the news, and what problems and questions have been surfacing that relate to what the client offers.

3. Timing is very important. Don’t tell your jokes too slowly or too fast, or the audience will either miss the point or get bored before you get to it.
Over the years of dealing with many different blog writers and blog topics at Say it For You, I’ve noticed that certain content falls flat with certain audiences is that it’s based on cultural allusions that are simply not that familiar to that audience – they don’t “get it”. Here are two “riddles” that show what I mean:

How did the dentist pay for his vision exam? An eye for a tooth.
(The allusion is to a passage from the Bible about punishing a man who injures another – “An eye for an eye, a tooth for a tooth”)

What do you do at a math party? Eat pi and square dance.
(The allusion is to pi, which is the ration of a circle’s circumference to its diameter, approximately 3.14.)

Whether telling jokes or writing blog content, matching our writing to our intended audience is part of the challenge we business blog content writers face.

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Blog to Put Objects into the Conversation

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“Florist Larry Becker and architect Roger Crowley are educators as much as antiquarians,” Martha Stewart writes about the two men who, last year, opened an antique shop in Hopewell, New Jersey called Welbourne Robinson. Crowley describes his partner’s artistic instincts in putting together collages by saying “Larry puts objects into conversation with one another.” In turn, Crowley strives for a “balance of lightness and heaviness” in his own floral arrangements.

When it comes to blogging for business, different “objects”, or types of posts, can present a pleasing and informative overall impression. James Parsons of contentpowered.com. for example, has determined that there are as many as12 primary types of blog content that can be juxtaposed or “collaged”, including press releases, personal content, news content, local content, roundups, and evergreen posts.

Shaun Pinney of Hubspot likens blog posts to cooking, describing:

  • Raisin Bran posts (basic, everyday posts that are educational)
  • Spinach posts (healthy and thoughtful establishing you as a thought leader)
  • Roasts – big projects with extra research r analysis
  • Chocolate Cake posts – humor t diversify your blog
  • Tobasco – controversial statements and opinion pieces

    At Say It For You, I’m always on the lookout for different “templates”, not in the sense of platform graphics, but in terms of formats for presenting information about any business or professional practice. Here are just a few possible “templates”:

    How-to Post
    This type of post aims to teach the reader something, taking them through a step-by-step process. Variations include “How I _____and How You Can, Too.” And “Why ____ Matters and How To Do it”.

  • List Post
    The list post offers readers a selection of ideas, tips, suggestions, or resources.
  • Review Post
    Review posts offer an informed opinion about a particular product or service.
  • OpEd Opinion Post
    This post states a point of view about a particular topic (the blog author can then add his or her own commentary.)
  • Interview Post
    The author interviews a client, an employee, or an outside source.

One way to put these different “objects into conversation with one another” is to refer back and forth among different posts through internal linking. In fact, Neil Patel advises, “Your old posts are the key to growing your blog.”

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NASA Isn’t Looking for Astronauts

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As a speaking agent, James Marshall Reilly explains in the book One Great Speech, his biggest challenge is locating and identifying “experts” in varying fields, based on the requests of buyers and event sponsors. Reilly is looking for people as yet unknown in the speaking world. But don’t be confused, he cautions – when Bank of America wants to pay for a speaker, they’re not looking for a banker or financial services expert. The State Department isn’t looking for a diplomat, and NASA isn’t seeking a speaker who’s an astronaut. These organizations have plenty of their own in-house experts.

So what are these mega-company meeting planners seeking?’ Reilly says it’s someone with:

  • a unique perspective
  • a new idea
  • new information
  • passion
  • a story that resonates

Reilly’s insights sure resonated with me. As blog content writers, those are the very qualities we’re aiming for in helping our clients’ stories resonate with their target audiences.

Unique perspective
The typical website explains what products and services the company offers, who the “players” are and in what geographical area they operate. The better websites give at least a taste of the corporate culture and some of the owners’ core beliefs.  It’s left to the continuously renewed business blog writing, though, to “flesh out” the intangibles, those things that make a company stand out from its peers. In other words, it’s the blog that gives readers context within which to process the information.

But, from whose perspective? We can use blogging to offer searchers the relevant, up to date information they came to find, giving it to them in short paragraphs and in conversational style, then leading them to take action. But it’s crucial to present information from the customer’s perspective, not ours. Where we are is never the starting point!

Passion resonates
When online readers find a blog, one question they need answered is “Who lives here?” In terms of achieving Influencer status – it takes passion, and it takes opinion, we’ve learned at Say It For You. Sharing the obvious slant may be vociferous, but if it’s not passionate, it won’t resonate with readers.

Information
Very much like the folks most likely to be in attendance at a Bank of America or NASA conference, blog site visitors are already interested in the subject at hand and may already know quite a bit of information on that subject. While there’s very little likelihood that the “startling statistics” you offer to capture readers’ attention will be “new news”, facts and statistics need to be “unpackaged” and put into perspective.

No, Bank of America may not be looking for a speaker with a finance degree, and NASA may not hire an astronaut for the keynoter at their conference. But if you can turn information into stories that resonate in your blog posts, online readers may just “hire” -YOU!

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Disagree Agreeably in Your Blog

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You’ve no doubt been exposed to the streaming TV ad for Vroom, in which a guy is strapped to a chair in the back of a car dealership. The dealer finally uses a pair of jumper cables to zap his victim back to reality, where he’s sitting on his front lawn watching Vroom deliver his new sedan.

Tempting as it is to knock your competition, there are some very good reasons not to do so, Cedric Voigt of Ballou PR writes:

  • It makes the story all about them.
  • It makes you look like a follower, not a leader.
  • You are not objective, and your target audience isn’t stupid.

At Say It For You, we absolutely agree. Negatives against competitors are a basic no-no. Yes, , in writing for business, we want to clarify the ways we stand out from the competition.  But, to get the point across that readers should want to choose this business or this practice, or these products and services over those offered by the competition, it’s important to stay positive.

The People’s Pharmacy Q&A column in the Indianapolis Star the other day exemplifies taking a firm stance on a subject while acknowledging that there are other opinions. The reader had been diagnosed with “white coat syndrome”, because her blood pressure would dramatically increase in the presence of a doctor or nurse. Her question was this: “Do I really need to take drugs for high blood pressure when my pressure is high only in the doctor’s office?”

Pharmacists Joe and Teresa Graedon disagreed with the recommendation given the reader by her doctors. However, rather than “knocking” those doctors, the Graedons offered a three-part response:

  1. Acknowledging that there are alternative approaches — “Doctors disagree about the need to treat white coat syndrome. Some think it signals reactivity to stress.” Because people are frazzled in many different circumstances, these physicians believe drug treatment is appropriate.”
  2. Offering evidence backing up their own viewpoint — “An Italian study of early 1,200 elderly people with high blood pressure found that white coat hypertension raised the risk of a cardiovascular event slightly but not significantly.
  3. Firmly restating their own view — “You could ask your doctor about reducing your medication. To prepare for that conversation, you may want to read our eGuide to Blood Pressure Solutions.”

When it comes to comparing yourself to others, accentuate both the reasoning behind, and the positives about, your way of doing things! Differentiate, don’t disparage.

 

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Comparative Marketing for Blogs

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“As long as the value of one product or service is being communicated through its comparison to another product or service, it qualifies as comparative advertising,” Conor Bond writes in Wordstream. The goal, as with all advertising, is to communicate value, but in the case of comparative advertising, that value is conveyed not only from quality, but from the disparity in quality between one product or service and another. The other company or provider serves as an anchor, Bond explains, something concrete to use as a reference point.

Bond offers examples of comparative advertising, including:

  • Mac portraying its own users as immune to the viruses that commonly attack PCs
  • Verizon portraying its own customers enjoying online games and YouTube videos on their phones while ATT&T customers suffer lack of access
  • Wendy’s tweeting about MacDonald’s beef patties still being frozen
  • Popeye’s “dinging” chick-fil-A for being closed on Sundays

Two companies that choose to compare themselves against an amalgam of others rather than a specific rival, Bond notes, are Dove (treats your skin with care, unlike the others who treat it harshly), and Allstate using Mayhem to show that they outdo competitors in preparing customers to deal with unpredictable events.

Can comparative marketing work for blogs? At Say It For You, we teach, negatives against competitors are a basic no-no. It’s almost axiomatic that, in writing for business, we want to clarify the ways we stand out from the competition.  In getting the point across that readers should want to choose this business or this practice, or these products and services over those offered by the competition, staying positive is still important. In fact, sometimes knowing what not to include in your business blog writing makes you a better blog content writer.

The “Golden Rule” advice Advisor Today gives to financial planning practitioners applies here: “say only those kinds of things about specific competitors that we’d want them saying about us!” The high road in blog marketing strategy and tactics development is what Bing Crosby used to croon, “Accentuate the positive…latch on to the affirmative.”

One format I’ve found useful is the “Some……but we….”

  • “Some stylists are in the practice of ……, but at Shirley’s Salon, we believe …….. is best.”
  • Some housecleaning companies require you to provide your own products, but at ABC, we supply our cleaning staff with green products.”

    In other words, accentuate the positive. Comparative blog marketing means explaining why you do things the way you do, letting readers draw their own conclusions.

 

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