Annoyance- Minimized Business Blog Writing

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“Annoyance may well be the most widely experienced and least studied of all known human emotions,” writes Joe Palca in National Geographic. “Traffic. Mosquitoes. People who snap their gum. People who crack their knuckles. There are so many things in the world that are just downright annoying.” True, a vast literature exists on anger, aversion, and social anthropology, Palca and co-researcher Flora Lichtman admit, but few scientists have used those things to explain the mild anger we call annoyance.

Website content can be annoying, too, Patti Podnar points out. Don’t you hate it when you take the time to read a business’ home page, their about page, and a few blog posts, and you still have no idea what the heck they do, she asks? Sites that aren’t user-friendly are annoying as all get-out. Writing over your customers’ heads. Not addressing obvious questions and objections. Solving your own pain points rather than your customers’ pain points. Annoying. Annoying. Annoying, Podnar stresses.

You can blog about your business without annoying readers, Patrick Dodge advises.
In the awareness stage, a person has recognized he or she needs information for a specific challenge, and if your content is focused on helping them (not self-promotion), Dodge says, you might engage them on the next stage of the journey, which is the consideration stage..

“Inundating your audience with multiple messages at inconvenient times isn’t helpful,” cautions Neil Patel. People can easily recognize when your intentions aren’t authentic. It’s important to educate your customer, but don’t overload your audience with too much information at once. When people see lots of text, they wonder how long it’s going to take to read the post. And, Patel adds, visitors must know immediately how your product or service benefits them.

“”You’ve just clicked the ‘Publish’ button…Now what?” asks quicksprout.com. Publishing a blog post and quickly moving on to the next one is a waste of your efforts, minimizing the impact of your content and its true potential, the author explains. A number of to-dos can avoid that result:

  • Proofread, looking for spelling and grammar errors.
  • Insert a link to old posts.
  • Add a question to spark discussion.
  • Post on social media.
  • Send to email subscribers.
  • Comment on other blogs.

One thing that annoys readers is lack of readability, Neil Patel explains. Large chunks of text scare readers away, he says, while charts, images, and quotes from industry experts all help maintain interest. End with an actionable conclusion.

In blog content writing, aim for annoyance minimization!

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Blog Stuff I Can Be Proud of In 2019

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blogging principles

There are 5 things Darren Rowse of ProBlogger wishes he’d known earlier about writing content for a blog. My list (of things I wish I’d known) would be much, much longer than that, I realize. Still, looking back at 2019, I’m proud to say that in this 12th year of writing this Say It For You blog, I did remember to incorporate some of those five blogging “axioms”.

The Power of Titles

“The title has the ability make or break a blog post. It impacts how (and if) it’s found….and is vital in whether people actually read what you have to say.” Of the 101 blog posts I created during the calendar year, each had a unique and original title.

The viral nature of Lists
“I find that when writing the same content as a list that you write as an essay, the list will almost always get more attention.” While I wrote few pure “listicles”, I incorporated numbered or bullet-pointed lists in fully half of the 2019 posts.

The importance of being original
“People are drawn to others who speak their mind, who have something unique to say.” One important way in which Say It For You stresses originality is by taking on one client per type per market, avoiding conflicts of interest and creating original content focused exclusively on that client’s business or profession.

The Value of Well Formatted Content
“Online readers tend to scan content, and visual clues in your posts draw the eye to important points.” Dividing the content into sections headed by bold titles (as I’ve done here) helps readers follow the logic of the blog, even if they do not fully read every word in every section.

The Impact of a Good Image
“Images have the power to communicate in ways that words cannot.” Every Say It For You post was headed by, or incorporated, an image.

For every writer, there’s room for improvement, and, in 2020, that’s what we aim to do. The mission hasn’t changed – create content that is accurate, current, consistent and dependable, based on understanding each client’s business, or practice.

Meanwhile, allow me my brief moment to look back and be proud. Happy NewYear!.

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Frame Around What They Can DO

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The term “framing” comes from behavioral science, which teaches that people decide on options based on whether an option is presented with positive or negative connotations. Certain features of a topic can be emphasized more than others through framing. For us business blog content writers, it’s important to remember that every choice of words we make involves framing. Our goal is positioning our story in a way that our audience can focus on and respect.

At a recent Financial Planning Association meeting, Victor Ricciardi, author of a book about the psychology of client communications, offered a piece of advice about framing for financial advisors, advice that we blog content writers can put to good use. When talking about retirement income, Ricciardi said, “link your discussion to what clients will be able to DO or BUY with that income”. Too many retirement planning discussions, he observed, center around number of dollars that will be needed to carry the client through retirement. Such discussions are merely arithmetic, the social scientist pointed out, and they do not carry enough emotional impact to compel action.

When you’re composing business blog content, I tell writers, imagine readers asking themselves – “How will I use the product (or service)?” “How will it work?” “How will I feel?” Our job as content writers: empathize with their pain or challenge, help them envision a good result. Rarely is it that readers find your blog based on a search for your brand. They think about what they want. The blog must do more than convey the fact that you can fulfill their need. You must give online searchers a “feel” for the desired outcomes of using your products and services.

“Customers are buying the experiences they get from the products and services they purchase, midwestmarketingllc.com points out. That’s why framing is so important in blog content writing, we teach at Say It For You. Help readers envision the sense of accomplishment and fulfillment that awaits. Frame around what they will be able to DO!

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Words That Command Attention in Blog Post Titles

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Are there certain words, words that are quite common, yet which command a reader’s attention? Leafing through the July issue of TIME magazine, I found the answer to that question is a definite “yes”. Mind you, none of these attention-commanding, curiosity-stimulating words (or set of words) offers the slightest hint of the topic of the article to follow. Instead, these attention-commanding words hint of the tone of the content to come.

  • Finding….
  • How…
  • Could…
  • A new….
  • Singing….
  • Things just….
  • The best…
  • The impossible…
  • The hidden…
  • Is it O.K if….
  • Don’t…
  • Who is….

What these attention-commanders do so subtly and skillfully is to set expectations. The title words “finding”, “the hidden”, the “impossible” might engender the expectation of discovery or of gaining a new insight. “Things just”, “could”, and “the impossible” hint at an opinion piece, even a rant. “The best, “how”, and “don’t” imply that valuable advice and cautions will follow. “How” hints that information about the way a certain process works is to follow, while “Is it O.K if” suggests readers might be asked to weigh in on an ethical dilemma of some sort.

Between Shakespeare’s Juliet asking “What’s in a name?” and father-of-advertising David Ogilby’s emphasis on headlines, there’s simply no contest when it comes to blogging for business – titles matter! There are two basic reasons titles matter so much in blogs, we emphasize at Say It For You. First, key words and phrases, especially when used in blog post titles, help search engines make the match between online searchers’ needs and what your business or professional practice has to offer.

But after you’ve been “found”, you’ve still gotta “get read”, and that’s where these attention-commanding words can be so useful. TIME editors obviously understood this point when it comes to magazine readers. Blog content writers should follow suit, creating titles that are relevant, but which also set the tone and arouse curiosity.

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Blog Reader Encounters of the Right Kind

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client encounters

When it comes to blog marketing, there’s a lot of talk (too much talk, in my opinion) about traffic. Yes, blogging is part of business owners’ or professional practitioners’ “pull marketing” strategy, designed to attract readers’ eyeballs. At least a percentage of these readers, the hope is, will become customers and clients.

In a sense, however, fewer might well prove better when it comes to the numbers of online searchers who find your blog, then click through to the website. Remember the 1977 movie about aliens called “Close Encounters of the Third Kind”? I like to remind both the blog content writers at Say It For You and the clients who hire us that the goal of a business blog is to bring in customers “of the right kind”. These are customers who have a need for and who will appreciate the services, products, and expertise being showcased in the blog.

Long-time friend and fellow blogger Thaddeus Rex had it right, I believe, when he said: “If your marketing is not getting enough people into the pool, you’ll find the problem is in one of three places.  You’ve either got the wrong story, the wrong stuff, or the wrong audience”. Rex recommends filtering: the audience by differentiating your own business or practice in some way:

  • Your product or service can do something your competitors can’t .
  • Your product/service is more easily available relative to your competitors’.
  • You offer a better buying experience.
  • You’re less expensive.

Years ago, I remember a speaker at a wine-tasting event explaining that, when a customer finds a product or service that appears to be the exact right thing, it’s as if a light pops on. By offering a “content-tasting” on your blog, and doing that regularly and frequently, I tell business owners and professionals, you’ll have put yourself in a position to attract those “encounters of the right kind”.

Getting it “right” takes planning and thought, to be sure. Are you selecting the “right” keyword phrases? Are you establishing the “right” clear navigation path from the blog to landing pages on your website? Are you blogging for the right reasons and with the right expectations?

Remember, the goal is not lots of blog reader encounters; it’s blog reader encounters of the right kind!

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