In Content Marketing, Consider Readers’ Home Bias

 

When it comes to their stock portfolios, financial advisor James Cheng observes, investors tend to invest the majority of their money in domestic equities, ignoring the benefits of diversifying into foreign companies.  Home bias isn’t restricted to American investors, he explains – investors from all over the world tend to prefer investing in companies based in their own country. While being too concentrated in any one area of the market can actually be a dangerous practice, Alexander Joshi Of Barclays of London cautions, exposing an investor’s portfolio to elevated market volatility, investors would rather invest in things with which they are already familiar, rather than moving into the unknown.

While the expression “home bias” originated in finance, familiarity bias influences consumer behavior in every aspect of life. “Have you ever noticed yourself gravitating towards the same brand of coffee or choosing to watch movies from a favorite genre repeatedly?”  Octet Design Journal asks. Gravitating towards familiar faces and avoiding interactions with strangers can mean missing out on valuable relationships and opportunities.

How can sellers overcome this inherent yet irrational desire to keep something the same, even if it’s less than optimal?  While prospect theory explains that people are more averse to losing what they have than benefitting from something new, value selling can help overcome your customers’ status quo bias, David Sviel  of ROI Selling suggests. “Your job,” he tells salespeople, “is to convince them that, despite the risk of making a change, which always exists, not making a change has its own risks and consequences.”

Will blog marketing “close” deals in the same way as a face-to-face encounter between a prospect and a sales professional? The answer is obviously “no”, we explain to our Say It For You content marketing prospects. On the other hand, prospects what have been reading your blog posts will typically enter the sales process more educated on your place in the market, your industry, and what you have to offer. Consistent posting of valuable information positions you as a SME, or Subject Matter expert, offering you a much greater chance to overcome your audience’s “home bias”.

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What-Would-You-Do-If Content

‘What animal best represents you as a person?’ How would you survive a zombie apocalypse? What would you do if you won the lottery tomorrow?

By asking questions that avoid routine, rehearsed answers, interviewers can get a glimpse into an applicant’s skills and personality, Lee Hafner explains in Employee Benefit News.  Talking about the traits of an animal reflects your own qualities, the author explains, with a lion symbolizing leadership or a dolphin characterizing communication skills. A zombie apocalypse represents crisis situations, allowing interviewees to emphasize their adaptability and resourcefulness.  The question about winning the lottery allows candidates to show they are motivated by more than money.  Applicants should be ready for such out-of-the-box questions, using the job posting itself to prepare, Hafner advises.

In marketing, as in hiring, what-would-you-do research is essential.  For one thing, as Cascade Insights points out, “Today’s sales process is largely independent, with 68% of buyers preferring to research on their own before creating a shortlist. If your website doesn’t connect with your buyer’s priorities, or your content doesn’t show up where they are looking, you are likely to lose a lot of prospects that could have been leads.”

“As a consumer, I’m more likely to be a fan of and give repeat business to brands that know what I like and cater to my interests,” Flori Needle of Hubspot observes. After all, for any business, there are going to be customers who are simply too advanced for the product or service, or who engage with your content only to gain knowledge,( not as potential buyers).Meanwhile, 94% of marketers surveyed agreed that offering a personalized experience increases sales.

Just as Lee Hafner advises job candidates to be prepared to present their own “personas” by comparing themselves to specific animals, content marketers must be prepared to demonstrate they can meet their  target buyer’s specific needs, behavior, and concerns.

At Say It For You, we know.  As content marketers, we caution our business owner and professional practitioner clients that their business or practice cannot ever be all things to all people.  We explain that the content marketing we will be doing for them will need to be tailor-made for their ideal customers.  That “tailoring” includes:

  • what words we use
  • how technical we get
  • how sophisticated the approach will be in each article or post

What-would-you-do-if content means anticipating how “they” (those readers, not the average reader) might react to or feel about our approach to the subject at hand?

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Use Stories to Humanize Your Brand

“We learn who characters are the same way we get to know people in real life: We are introduced to them, we get a first impression, we see how they act and behave, what they do, how they react and interact, and little by little, we form a composite, ever-deepening picture of who they are.,” Tiffany Yates Martin observes in Writer’s Digest, teaching ways to bring characters to life on the page.

Post COVID, the Made For Knoxville initiative attempted to do that very thing, celebrating and  uplifting Knoxville founders and entrepreneurial leaders by highlighting their individual stories, asking the question “What was your big pivot moment that led to entrepreneurship?”.

To create a brand story that builds authenticity with your target audience, Adobe Express emphasizes, use storytelling for long-lasting impact, conveying the company’s message through compelling narratives rather than relying on “dry facts and features. Through storytelling, the authors assert, you can:

  • connect with customers on an emotional level
  • foster brand loyalty
  • humanize the brand

Our work at Say It For You is based on that precise concept, translating our clients’ corporate message into human, people-to-people terms. In fact, that’s the reason I prefer first and second person writing over third person “reporting”. I think people tend to buy when they see themselves in the picture and when can they relate emotionally to the person bringing them the message. I compare the interaction between content writers and online readers to behavioral job interviews, where the concept is to focus not on facts, but on discovering the “person behind the resume”.

For that very reason, “how-we-did-it” stories make for very effective blog content for both business owners and professional practitioners. True stories about mistakes and struggles are very humanizing, adding to the trust readers place in the people behind the business or practice, not to mention the special expertise and insights the providers gained that can now be applied, much to the benefit of customers.

In today’s technology-driven world, humanizing your marketing content is a way of bringing readers “backstage”, keeping the company or professional practice relatable. AI advances notwithstanding, the old saw still applies: People want to do business with people!

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Arming Your Blog With the 4 A’s


“Use the four A’s – Acronym, Analogy, Anecdote, Alliteration – to catch the reporter’s ear and help the reader remember what you said,” Janet Falk of Falk Communications and Research advises business professionals going to a conference.

Acronyms
While Sharif Khan, writing in the American Marketing Association’s Business Writing Tips for Professionals thinks readers might find company acronyms annoying, at Say It For You, our content writers use acronyms to add variety, presenting information to readers in a different way.

Analogies
Matching our writing to our intended audience is part of the challenge we business blog content writers face. Using an analogy to link an unfamiliar concept to something that is familiar can help the reader better comprehend what we’re trying to say. For example, blogging can be compared to a parhelion (an atmospheric optical illusion consisting of halos of light around the sun, showcasing rather than obliterating the shine). Approaching the same topic in different ways can help your content appeal to different audiences, still highlighting the central message.

Anecdotes
Stay alert for anecdotes about customers, employees, or friends who are doing interesting things or overcoming obstacles. Real-people stories of you, your people, and the people you serve are always a good idea in your business blog. Anecdotes and examples lend variety to the blog, even though the anecdotes are being used to reinforce the same few core ideas.

To demonstrate that you understand the problems the online searcher is dealing with, it can be highly effective to relate how you personally went through the same failure stages. Next best to the business owner or professional relating an “I” experience which drives their passion, is anecdotes and testimonials from employees, customers, or vendors..

Alliteration
Using alliteration (consonant repetition) and assonance (vowel repetition) in blog titles has the effect of making those titles more “catchy”. In a sense, readers’ are both seeing the repetition and “hearing it”. Making a subtle but strong impact on readers is is precisely the focus of our content work at Say It For You is all about.

Content writers, try arming your blog posts with the 4 A’s!

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Mastering the Art of Blogging: Pro Tips and Strategies

 

Guest post contributed by Arjun Raaj in India

In today’s digital age, blogging has become an essential tool for individuals and businesses alike to connect with a global audience, share valuable insights, and establish authority in various niches. However, with millions of blogs on the internet, standing out and mastering the art of blogging is no easy task.

Why Blogging Matters
Before diving into the tips and strategies, let’s understand why blogging matters. Blogs are versatile platforms that can serve various purposes, including:

  • Building Authority: Consistently publishing high-quality content in your niche helps establish yourself as an expert in your field.
  • Driving Traffic: Blogs can be a significant source of organic traffic to your website, boosting your online presence.
  • Engaging Your Audience: Blogs allow you to engage with your audience, foster relationships, and receive feedback.
  • Monetization: Successful blogs can generate income through various monetization methods, such as affiliate marketing, sponsored posts, and selling products or services.

Now, let’s delve into pro tips and strategies for mastering the art of blogging:

1. Define Your Niche and Audience
Successful blogging begins with a clear understanding of your niche and target audience. Your niche should be something you’re passionate about and have expertise in. By defining your niche, you can tailor your content to cater to a specific audience, making it more relevant and valuable.

2. Create High-Quality Content
Content is king in the blogging world. Focus on creating informative, engaging, and well-researched content that adds value to your readers. Use a mix of text, images, and multimedia elements to make your posts visually appealing and easy to digest.

3. Consistency Is Key
Consistency is crucial in blogging. Develop a posting schedule that you can realistically adhere to. Whether it’s once a week or once a month, consistency helps build trust with your audience and improves your blog’s search engine ranking.

4. Optimize for SEO
Search engine optimization (SEO) is vital for increasing your blog’s visibility. Research keywords relevant to your niche and incorporate them naturally into your content. Use meta descriptions, alt tags for images, and optimize your blog’s structure for SEO.

5. Engage with Your Audience
Engaging with your readers fosters a sense of community and encourages them to return. Respond to comments, answer questions, and seek feedback. Consider creating a mailing list to stay in touch with your audience through newsletters.

6. Network and Collaborate
Building relationships with other bloggers in your niche can be mutually beneficial. Networking can lead to guest post opportunities, backlinks, and a broader reach. Collaboration with influencers or complementary businesses can also expand your audience.

7. Promote Your Content
Creating great content is only half the battle; promoting it is the other half. Share your blog posts on social media, use email marketing, and consider paid advertising to reach a wider audience.

8. Monitor Analytics
Use tools like Google Analytics to track your blog’s performance. Analyze metrics such as traffic, bounce rate, and conversion rates to gain insights into what’s working and what needs improvement.

9. Stay Updated
Blogging is an ever-evolving field. Stay updated with the latest trends, technologies, and changes in search engine algorithms. Adapt your strategies accordingly to remain competitive.

10. Be Patient and Persistent
Blogging success takes time. Don’t be discouraged by slow growth initially. Stay persistent, learn from your mistakes, and keep refining your approach.

Conclusion
In conclusion, mastering the art of blogging requires dedication, continuous learning, and a passion for creating valuable content. By defining your niche, consistently producing high-quality content, and engaging with your audience and you can increase organic traffic, you can also build a successful blog that stands the test of time.

Remember, blogging is not just about the destination; it’s also about the journey of self-expression, learning, and growth. Happy blogging!

 

 

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