Content Writers Find and Process Facts

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“Without solid information, your article doesn’t come across as credible,” makealivingwriting.com cautions. But, with all the information bouncing around on the internet, the editor admits, the key is to use sources you can trust. Four major sources for data include:

  • the federal government (Centers for Disease control, National Institutes of Health, USA.gov)
  • national organizations (nonprofit groups, industry associations, special interest organizations)
  • trade publications
  • name brand studies and surveys (find the original poll, study, or survey rather than citing a secondary source)

Use well-known news sites, Elna Cain advises, such as:

  • Harvard Business review
  • Psychology Today
  • The New York Times

At Say It For You, freelance content writers are encouraged to curate, meaning to gather OPW (Other People’s Wisdom) and share that with readers, commenting on that material and relating it to their own topic. In fact, in order to sustain our blog content writing over long periods of time without losing reader excitement and engagement, we need to constantly add to our own body of knowledge – about our industry or professional field, and about what’s going on around us in our culture. Business blogging can serve as a form of market research in itself, as we find sources of knowledge and then add our own original thinking about what we’re sharing.

But, as we find and share content in order to bring value to readers, it’s important to remember that collating and curating are two different things. When we collate, we are putting together collections of content on a topic. That content might comes from our own former blog posts, newsletters, or emails, or selected from books or articles by other authors. We organize those materials into new categories, summarizing the main ideas we think will be most useful to readers. Curating goes a step further, offering our own perspective on each item, and using our understanding of our target audience to show readers why there’s something important here for them.

In content writing, we take care in finding reliable, trustworthy, primary sources of information. Our job as curators then becomes interpreting and synthesizing information, putting into terms our readers can understand and to which they are most likely to relate.

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Painting a Blog Post in Two Lines

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One way to bring a character to life in your story is to paint that character “in two lines”, Writer’s Digest Editor-in-Chief Jessica Strawser suggests to authors of stories and novels. You can reveal a character as seen through another character’s eyes or through dialogue, and even through “voices” or thoughts going through a character’s mind, Strawser adds.

What we’ve found at Say It For You is that a big, big part of providing content marketing is helping business owners formulate and then tell their “stories”. Certainly, online visitors to a company’s or a practice’s blog want to feel that the owners or practitioners understand them. But those prospects want to understand who those service and product providers are as well, and it is through character-revealing stories that an emotional connection can form between provider and the buyer.

While blog marketing can be designed to “win search”, once the searchers have arrived, what needs winning is their hearts, and that is precisely what content writers can achieve best through “painting” the character of the business or practice, showing why the owners are passionate about delivering your service or products to customers and clients.

As seen through another character’s eyes…
The history of the company and the values important to its leaders are story elements that create ties with blog readers. The best content writing client testimonial I ever received reads as follows: “Say It For You helped me, a numbers guy, put into words what I knew in my heart but couldn’t verbalize…”

As seen through dialogue…
We all love to eavesdrop just a little and any good narrative should contain some dialogue, including character-revealing quotes from the business owners. Anecdotes and customer testimonials help readers sense “character” through dialogue.

As seen through thoughts going through a character’s mind…
At Say It For You, we recognize what I’ve dubbed the “training benefit” of blog content creating. In the process of verbalizing positive aspects of a business or practice in a way that people can understand, leaders are constantly providing themselves with training about how to tell their business story!

Blog content writing is a way of “painting” the character of a business and its owners.

 

 

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It’s Your Rant, But It’s All About Them

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A “rant”, (venting a complaint in an angry, loud voice), is defined in the Oxford English Dictionary as a “a high-flown, extravagant, or bombastic speech or utterance, a piece of turgid declamation, a tirade.” While oral tirades are still with us, Daniel Seidel writes in Slate, the last decade or so has seen more and more written rants, “a form that has blossomed on the Web.” A good rant, Seidel thinks, expresses a real passion, often one enflamed by a feeling of powerlessness. Still, many rants are humorous, with a tongue-in-cheek tone. Whatever the tone of aa particular rant, he adds, there is neither the expectation nor the desire for a response. “It would be simplistic to think of blogging as a kind of sublimated ranting,” Seidel remarks, “but blogs do form a part of our cacophonous culture.”

Not all blog posts are rants, of course. There are, however, three “rant”- like content piece types that our writers at Say It For You have found useful:

  1. An “if only” best business practice that you wish everyone with whom you do business would adopt. The content makes the point that doing things in a certain way would make the lives of both the provider and of the customer so-o-o much easier and business dealings so much more efficient!
  2. A device, program, or source of information that the owner wants t make sure everyone knows about, something that would make doing business s much smoother and more efficient
  3. A mistake that you see others making over and over that you believe is a big barrier to their success.

(To be most effective, even if a rant post is focused on a single idea, the content should be broken down or “chunked” into bullet points or numbered steps to make the concept easy to remember, as demonstrated above.)

Needless to say, rant blog posts can elicit strong reactions on the part of readers (either because you’ve touched a nerve (what you’re complaining about may be their pet peeve, as well), or because they totally disagree and want to prove you wrong. Worse, your rant risks rubbing readers the wrong way, making them feel as if they are incompetent or uninformed.  People generally don’t like to have their assertions and assumptions challenged, even when they come to your blog seeking information on what you sell, what you do, and what you know about!

If you’re moved to include a rant or two in your content marketing, the cardinal rule to remember is that it’s all about the readers, not about you. How will they experience your rant?

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Great Attributes of Great Financial Advisors and Great Blog Posts

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Business blog content writers, I couldn’t help thinking, would do well to focus on developing those great attributes that dimensional.com believes are signs of great financial advisors.

Purposeful – they have a clear mission to serve clients and help them reach their goals.
Particularly in the opening lines of a business blog post, it’s important to be purposeful, leaving no doubt in searchers’ minds that they’ve come to the right place to find the information, products, and services they need.

Authentic – they reveal their true selves to clients.
Use emotional content to evoke feelings that drive people to share and to act. Reveal your own cherished beliefs, creating a feeling in your audience of being connected with you and the people in your business or practice.

Empathetic – they know they cannot effectively serve clients without genuinely relating to them.
Researchers at the University of Bath created a measurement for ads called the Emotive Power Score to gauge if the ad is going to change feelings about the brand. Readers of bogs seeking iformation to support their hobbies, interests, and beliefs will seek “empathetic” content.

Intellectually curious – they continue to learn and to search for solutions, are open to new ideas and committed to honing their own knowledge and skills.
How can we ghost bloggers write for business owners and professional clients without being trained in those fields ourselves? The answer is constant curiosity and learning.
As content writers, we offer our clients’ blog visitors a more personal and even a more analytical perspective on the information they might find on the company website.  Often, precisely because we’re industry “outsiders”, learners, we are actually better able to approach the subject in ways online searchers will understand.

Use questions to better understand needs before suggesting action.
While in a blog post, you’re often providing answers to questions that your potential customer might ask, the very fact that it’s in the form of a question allows readers to feel you’re helping them form them form their own opinions.

Honest – set reasonable expectations about outcomes.
Blogging honestly about your business’ capabilities and “incapabilities” helps set reasonable expectations tha prospects appreciate.

Disciplined – they don’t let media messages or market swings drive impulsive actions.
Drill sergeant discipline is required for content marketing, with web rankings are based at least partially on frequency of posting new content.  And, while successful marketing blog content writers don’t aim for “trendy”, they can tie blog content to current events.

Great attributes of great business leaders make for really great business blog posts!

 

 

 

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Using the Power of the Imperative Tense in Your Blog

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In a tutorial article “Make the Most of Your Gatherings”, Property Brothers Drew and Jonathan make the most of the power of the imperative tense: “Go in with a game plan,” they advise. “Set up a drink station.” “Layer the lighting.” “Build a charcuterie board.” “Encourage play.” Even their party planning advice is offered in the form of “orders” – ” Personalize a playlist.” “Turn off your tech.” ” Keep the menu simple.” “Send a sweet follow-up.”

“The imperative mood in English is generally used to give an order, to prompt someone to do something, to give a warning, or to give instructions,” the American & British Academy explains. By its very nature, an imperative is directly addressed to someone, grammarphobia.com adds. Tanya Trusler of ellii.com lists five common uses of imperative verbs:

  • parents telling children what to do
  • teachers giving instructions to students
  • employers giving instructions to employees
  • people in authority, such as policy officers, telling other people what to do
  • rules, guidelines, and laws

Since, at Say it For You, I’m fond of saying that teaching is the new selling in blogging for business, presenting how-to-lists and tutorials has become an important aspect of content creation. With no apparent end to the technical information available to consumers on the internet, our job is to help readers understand, absorb, buy into, and use that information.  One way to empower customers to make a decision is to help them understand the differences between various industry terms, as well as the differences between the products and services of one business compared to those offered by another. The Property Brothers’ article demonstrates how using “soft” imperatives to offer valuable tips can be a skillful way to serve up advice.

One tip for using the power of the imperative without creating “who-are-you-to-tell-me-what-to-do” resentment involves explaining the reasoning behind the “order”. In an article in USA Today, George Hobica discusses the exhortation given to airline passengers to “Place the mask over your mouth and nose”. If the reasons behind instructions given to passengers (to receive enough oxygen flow, both mouth and nose need to be under the mask) were made clear, Hobica says, people would listen more.

Use the power of soft imperatives in your blog!

 

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