How-I-Did_It Business Blogging

/0 Comments/in , /by

INC Magazine Subscription, 1 Year - 8 Issues

 

Again, in this week’s Say It For You blog posts, I’m sharing valuable content writing tips from current magazine issues. Reading through the September 2022 Inc. Magazine, I was struck by the effectiveness of the “How I….” series of business leader stories:

  • how I persuaded my mom and dad to let me run our home-grown beverage brand (Boolyte)
  • how I re-imagined the farmers’ market to deliver local food everywhere (MarketWagon)
  • how I built a home care company during a healthcare labor crisis (BarbaraKares)
  • how I got sweaty and muddy and made non-alcoholic beer cool (Athletic Bravery)
  • how I took on the immigration system to help thousands get their green cards (Boundless Immigration)

    “History is something very important, and fundamental even in the way we communicate as humans. Tell a great story on your blog and you can capture the attention, distract, enlighten, and even persuade… and all this in just a few minutes,” explains Paul Kellin of BlogPasCher. Every great story needs a hero who is transformed as the story unfolds, Kellin says. Ultimately, he explains, it’s your customer who is the hero, who will be transformed by your products and services.

Authenticity is powerful in blog marketing. Through how-we-did-it stories, readers can be provided an intimate view of your journey and what went into developing your products and services. In fact, a survey quoted by Sprout Social showed that 72% of consumers want to learn more about the people behind their favorite brands. How-I-did-it marketing needs to also include how-I-failed stories, we teach blog content writers at Say It For You – writing about past failures is important. Remember that true stories about mistakes and struggles are very humanizing, adding to the trust readers place in the people behind the business. Ironically, I often find that business owner and professional practitioner clients of mine are so close to the subject matter of their own business battles, they don’t realize that these stories can actually be used as marketing tools.

How-I-did-it business blogging can prove to be a very effective way to “get it done”!

 

 

Facebooktwitterredditlinkedintumblrmail

Sharing the “We” in Blogging for Business

/0 Comments/in , , /by

In a Say It For You blog post last week, I mentioned the ongoing debate about the use of the two pronouns “you” and “we” in marketing messages. While many respondents to a Corporate Visions survey had said they used we-phrasing deliberately to position themselves as trusted partners with their customers, a set of experiments reviewed in the Journal of Consumer Research showed that sometimes the use of “we” arouses suspicion rather than trust, because prospects and brand-new didn’t yet have reason to feel a congenial relationship with the company.

My own feelings on the matter, as expressed in my monthly newsletter, are that “we” is a valuable syllable. In communication with the public, and particularly in blog content writing, there’s a very special purpose to be served by using first person pronouns – they help keep the blog conversational rather than either academic-sounding or overly sales-ey. When the owners of a business or practice use phrases such as “we think”, “we believe”, “we see this all the time”, they are offering their unique slant or opinion that differentiates them from their competition.

Much to my delight, as I read through my copy of this week’s Indianapolis Business Journal, I saw that editor Lesley Weidenbener’s Commentary column was titled “we’re listening; we’re focused on business” The article  presents an extremely personal accounting of the way Weidenbener and her editorial staff had wrestled with the decision about whether, as a business-focused publication, they should include breaking news stories about criminal and social events that affect businesses. How would they avoid sensationalism or “yellow journalism”? The newsroom staff met, readers’ advice was considered, and “WE” (the editor shares) “decided that WE will maintain our focus on business news and on how crime….affects business.”, There’s no “royal ‘we'” here; in fact, Wedenbrener tells readers “We want to know what YOU think…”

As blog content writers, we represent those business owners and professions who are – and should be – the “we”, the ones with the ideas, the knowledge, the products and services, and the ones who have the experience and the unique “slants” to share. Those real people behind the “we” are sharing their stuff with YOU, the online readers receiving the good advice and answers to their questions. Blog posts, to be effective, can’t be just compilations or “aggregations” of information, even when that information is extremely valuable. There has to be human connection.

The “oomph”, I’m now even more firmly convinced, comes from sharing the “we” in blogging for business.

 

Facebooktwitterredditlinkedintumblrmail

Authenticity Blogging

/0 Comments/in , , /by

Get personal on social media, is Justin Mack’s advice to financial advisors – to demonstrate that you’re unique, you need to explain what you care about and what it’s like to work with you. “The right mix of personal, educational, and corporate brand content can add great value to an advisor’s social media page.” What resonates strongly with prospects, Mack says, is “personal character, culture, and behind-the-scenes content. “Both current and potential clients want to see the people who power the firm more than the firm’s latest earnings success.”

Authenticity is powerful in blog marketing. “You can talk about your goals, background, mission, and products by simply writing and publishing posts,” Livia Ryan writes on.eonetwork.org. Ryan is talking about personal posts, but at Say It For You, we think her statement very much applies to business blogging: “Readers will be provided an intimate view of your journey and what goes into developing your products and services. Connect with readers, and you create potential customers.”

Real people are the key to authentic relationships, sproutsocial agrees. Consumers want to learn more about the people behind their favorite brands. Surveys show 72% of consumers report feeling sloser to a company when employees share information about a brand online. For that very reason, thehartford.com explains, “Your employees need to understand your company, its values, its goals and its priorities.”

Company employees’ contribution to blogging
At Say It For You, when I’m working with a company to set up a business blogging strategy and I’m training that company’s employees to post blogs, quite often I hit resistance, with employees seeing blogging as just one more task in a series of duties that makes their work load heavier. Still even if my team is going to be composing the posts, it’s crucial for the business owner to enlist the support of the employees.

  • Employees are the ones in the field and on the phone with customers and clients.
  • Employees know the strengths and best uses of their own company’s products and services.
  • Employees are the best people to , in conversation with customers. to elicit testimonials and anecdotes that can be used for blog content.

One combination tactic that quite often turns out to be just right is having professionally ghostwritten posts (to maintain the regularity and research needed to win search engine rankings), but with employees providing their very special touch when time and their regular duties allow.

Blogging for business represents an ideal tool for “getting personal” and earning trust, allowing business owners to express who and “what” they are – What makes them tick?  What “ticks them off” about their own industry? In short, business blog writing needs to be real. Being real, though, doesn’t mean being sloppy about grammar and spelling – or about properly attributing quotes and ideas to their sources.

There’s a balancing act between authenticity and brand, but there’s little doubt – authenticity is powerful in blog marketing!

 

 

 

Facebooktwitterredditlinkedintumblrmail

Blogging Your Claim To Fame

/0 Comments/in , , , /by

 

“After reading this,” is Stephen Lang’s hope for his Big Book of American Trivia, “you may consider yourself a little more knowledgeable, maybe even a little more appreciative, of this vast, enchanting land.” With over 3,000 questions and answers, this book certainly allows readers to self-test, which is one way in which readers tend to initially engage with the content in business blogs. In fact, content writers, we teach at Say It For You, can use trivia in different ways:

  • for defining basic terminology
  • sparking curiosity about the subject
  • putting modern-day practices and beliefs into perspective
  • for explaining why the business owner or practitioner chooses to operate in a certain way

    You can use trivia to help readers get to know the people behind the business/practice:
    – What Oscar-winning actress announced in June, 2011, that she was homeschooling her children? (Angelina Jolie)
    – What man said “I don’t know anything about cars,” then ended up being head of General Motors? (Edward Whitacre, Jr. )
    – What songwriter donated an Oscar he’d won to his hometown? ) Johnny Mercer)

In his book Tell to Win, Peter Guber points out that people want to do business with people. One important function of a business blog, we teach at Say It For You, is helping online visitors get to know the people behind the business (or the professionals behind the practice). Why did those owners choose to do what they do? What are they most passionate about?  What are they trying to add to or to change about their industry? What community causes are they involved in?

           Sharing failures as well as successes:

  • In April, 2009, Barack Obama caused controversy by bowing. To whom? (The King of Saudi Arabia)
  • What famous astronaut was cut from the TV show Dancing With the Stars”? (Buzz Aldrin)
  • What one-name pop singer declared “The Internet’s almost over”? (Prince)

“There can be success in the stories, but they have to be grounded in failure.” Stav Ziv said in Newsweek, talking about The Moth nonprofit dedicated to the art of storytelling. So how does all this apply to blog marketing for a business or professional practice?  It brings out a point every business owner, practitioner, and business blogger ought to keep in mind: Writing about past failures is important.
True stories about mistakes and struggles are very humanizing, adding to the trust readers place in the people behind the business. What tends to happen is the stories of failure create feelings of empathy and admiration for the entrepreneurs or professional practitioners who overcame the effects of their own errors.

Why share tidbits? Your blog readers may consider themselves a little more knowledgeable, maybe even a little more appreciative, of your value proposition – and of you!

Facebooktwitterredditlinkedintumblrmail

How Not to be Passive in Your Posts

/0 Comments/in , , /by

 

In “The Tyranny of the Verb To Be”, Tobias Buckell describes how, as a new writer, he “almost destroyed himself” trying to eliminate passive verbs from his material. What’s so terrible about the passive voice? Buckell asks. Isn’t it time to stop worrying about “staying active”? Some of our overuse of passive voice, he believes, comes from academic writing, which removes the narrator from English papers.

“While tense is all about time references, voice describes whether the grammatical subject of a clause performs or receives the action of the verb,” grammarly.com explains. It’s the difference between “Chester kicked the ball” (active) and “The ball was kicked by Chester” (passive). “If you’re writing anything with a definitive subject who’s performing an action, you’ll be better off using the active voice,” rhw grammarly author advises. “Using active voice for the majority of your sentences makes your meaning clear for readers, and keeps the sentences from becoming too complicated or wordy,” the Purdue Online Writing Lab agrees. .Sometimes, though, the active voice is simply awkward, Alice Underwood of grammarly explains, as in “People rumor Elvis to be alive”, as opposed to “Elvis is rumored to be alive”.

As writers, we teach at Say It For You, we need to decide (in each sentence and phrase) what – or who – matters most in each particular sentence – do we want to emphasize the action itself or the doer of the action? When it comes to actual “voice” in terms not of grammar, but of messaging, in a business blog, it’s important to have “voice variety”. That can come from writing some of the content in I-you format, with other posts written in third person. If a company person or a customer is being interviewed, the content can be written in the “voice” of the interviewee or that of the interviewer. “Third person narratives so often mimic the ‘beige voice’ of an objective reporter,” William Cane says in Write Like the Masters. With first person, he advises, “it’s usually easier to be intimate, unique, and quirky.”

In the grammatical arena, the most important thing, Bucknell concludes, is to test each sentence to see whether its SVA (subject, verb, object) arrangement could be written in a more interesting way. Achieving interesting writing is not as simple a matter as changing all the verbs to active, he realizes. “But looking carefully at all those ‘to be’ sentences might not be a bad way of diagnosing places where we have the opportunity to push ourselves a little more artistically,” he says.

Of course, as blog writers, we want to come across as passionate, never passive, towards our topics and towards our readers.

Facebooktwitterredditlinkedintumblrmail