M’splaining Yourself in Your Content

/0 Comments/in , , /by


“We might even be the smartest people in the room,” writes Matthew Grob of Mensa, “but does that always mean we should always be compelled to demonstrate that?” Mensans probably do more m’splaining (boasting of their brain power) than most, Grob admits, but “we might not always be correct, factually or politically.” Given the options in any conversational situation, he advises his fellow Mensans: “select the one that avoids m’splaining.”

One concern many new clients of Say It For You express to me is that they don’t want to come across as boastful in their blog content. At the same time, they know they need to convey the reasons prospects ought to choose them over their competition. Let the facts do the boasting, is my advice. The whole secret of content marketing is that, rather than running traditional ads for your brand of hats, or vitamins, or travel, you provide lots of information on the history of hats, on why vitamins are good for you, and about exciting places to go on safari.  Consumers interested in your subject, but who never even knew your name, will come to see you as an information resource.

When you think about it, blog posts are like “flip-flopped” job interviews, in which the blog reader “candidate” is interviewing the provider. Just as in a face-to-face interviews, those searchers read what you put out there in your blog posts and evaluate that content in light of their own needs.  Subtle “m’splaining” is needed to demonstrate ways in which the provider stands out from the competition.

But, “boasting” isn’t going to do the trick, and language such as “innovative solutions”, “great customer service”, “world-class”, or “game-changing”, as David Meerman Scott points out, can be perceived as exaggeration. Instead, conveying the special “flavor” and personality of your brand and your people is precisely what blogging for business needs to contribute to your overall marketing strategy.

With the right kind of “boasting”, business owners and practitioners can project the kind of confidence that inspires trust and, ultimately, drives sales.

Facebooktwitterredditlinkedintumblrmail

Content Writers Can Take Inspiration From Big-Hitter Bios

/0 Comments/in , , /by

 

The Start Your Own Business Magazine 2023’s list of “things big-hitters in business have in common” is one blog content writers might want to keep taped to their computer screens, I couldn’t help thinking…

1. Big-Hitters are perfectionists. Steve Jobs obsessed over small details.
Successful blogging for business is all about detail.  Corporate websites provide  basic information about a company’s products or a professional’s services, but the business blog content is there to attach a “face” and lend a “voice” to that information by filling in the finer details. In fact, details are what people tend to remember long after reading a piece.

2. They stay on task. Warren Buffett invests for the long haul.
In training sessions, one of the main lessons I need to convey to would-be blog content writers is that the real challenge in blogging is sustainability, even more than the content creation. “Every time you write a blog post, it’s one more indexed page on your website. It’s also one more cue to Google and other search engines that your website is active,” Corey Eridon of Hubspot says.

3. They have courage. Mark Zuckerberg dropped out of Harvard to work on Facebook.
At least some of our readers already know quite a bit about our subject.  What they’re looking for is new perspective on the subject. People are going to want to do business with people who have the courage to offer strong recommendations and opinions in a blog.

4. They do the right thing. Google founders Sergey Brin and Larry Page ended dealings with China (the Chinese wanted to censor search results.)
As business blog content writers, we can work to inspire readers to have three types of trust in the business providers and professional practitioners who hire us: a) trust in their know-how, b) trust in their ethics, and c) trust in their empathy and caring for customers.

5. They think differently. Apple’s Steve Wozniack was the innovator, designing the Macintosh.
Online searchers will undoubtedly have heard some of the information you’re providing before.  It’s your unique slant or innovative approach that’s likely to elicit that all-important “Never thought of it that way!” response.  Your blog post is a way to show readers that this is no cookie-cutter company they’re about to meet. I always advise clients to use their blog to provide information – particularly new information – related to their field.

Content writers can take inspiration from big-hitter business people.

Facebooktwitterredditlinkedintumblrmail

Blog Content By and For the Unquenchably Curious

/0 Comments/in , , , /by

 

This week’s Say It For You blog posts are based on the book What Makes Flamingos Pink, by Bill McLain, “a colorful collection of Q & A’s for the unquenchably curious”…

One thing it’s always a good idea to include, I tell content marketers, is interesting information on topics related to their business or professional practice. If you can provide information most readers wouldn’t be likely to know, we explain at Say It For You, all the better. So long as there’s a real “back story” demonstrating valuable lessons learned and why that information should matter to the web visitor, tidbits can prove to be enormously useful tools….

The color of most birds is a matter of genetics, McClain explains in the book. Bluebirds are blue by nature, cardinals red for the same reason – their inherited genes. Famingos are different – they are pink because their diet is heavy in natural pigments called carotenoids. Wisely, the author is quick to show readers the relevance of that information – “When we eat carrots or beets, we are also eating carotenoids,” he explains. ” But no matter how many beets and carrots we eat, the only way we can turn pink is to blush or get a sunburn,” he adds.

One big goal of the writing we do for our business owner and professional practitioner clients is positioning them as experts in the eyes of both their existing clients and their web visitors. While good blog post content can and should be entertaining, it’s important to remember that most online searchers are not pursuing a recreational activity, but instead are on a fact-finding mission. You can hook them, we teach at Say It For You, with humorous and fascinating trivia tidbits, but the material you serve up needs to be meaningful to that audience and – actionable.

The factoid about flamingos’ pink coloring is an example of how trivia can be used in content marketing to accomplish a variety of initiatives: defining basic industry terminology, sparking curiosity about the subject, putting modern-day practices and beliefs into perspective, and explaining why the business owner or practitioner chooses to operate in a certain way.

Always remember, though – they may be “unquenchably curious”, but online visitors are rarely unquenchably patient. Structure the content so as to address the two questions “So what?” (why it might matter) and “Now what?” directing them to the next step.

Facebooktwitterredditlinkedintumblrmail

Give your Brain and Theirs a Workout in Your Blog

/0 Comments/in , , /by

 

“Most of us have lived with the belief that we lean left brain or right brain in all capacities – from our hobbies to career to the movies we love,” Hope Clark explains in the latest issue of Writer’s Digest. In reality, Clark points out, there isn’t a defined spot for many tasks we do, and, it takes both right and left hemispheres of the brain’s cerebellum to write. Our left brain chooses words and phrases, constructing sentences, and calculating the “plot”. The right brain, meanwhile, is the “impulsive” side, putting imagination to work in the “story”.

Reading for the left brain
Strong writers are voracious readers, Clark says. First of all, reading takes reasoning and analysis, drawing on your left lobe. Since word choice is left-side behavior, reading diverse sources increases your vocabulary.

One of the principles I stress at Say It For You is that, in order to create a valuable ongoing blog for your business, it’s going to take equal parts reading and writing At least half the time that goes into creating a blog post is reading/research/thinking time!  Business content writing in blogs is the result of a lot of reading and listening on the part of the blogger.

Feeling and sensing for the right brain
Unexpected twists in books, plays, and art “feed” the right side of our brains. Writers can “lock themselves” into their usual ways of using words and the words can become stale, Clark explains. In blog marketing’s race, as Jeremy Porter Communications teaches, “those who make the most emotionally persuasive argument win.”  While blog posts can be informative, filled with myth-busting proof, it’s the emotional impact that keeps readers engaged.

Why change?
If you have a dominant style that’s worked for you, why change? Going against the current strengthens you and gives depth to your writing, Clark is convinced. Maybe your story seems dull or too predictable. Maybe you have lots of ideas but have trouble meshing them into a tale. Don’t be satisfied with “who you are” – be who you can become, she urges her readers.

Combine right brain and left brain in blog marketing
Clark’s message to writers is one all content marketers need to hear. Remember, online searchers arrive at a blog on a fact-finding mission, looking for information about what the owners do, sell, and know about. Posting fresh content that relates directly to the purpose of the reader’s search is exactly how to reassure search engines – and ultimately searchers – they’ve come to the right place to get the facts. But data itself may not be the best way to persuade and to overcome skepticism. The marketing message needs to be emotionally persuasive as well.

Blog to put both sides of your brain – and theirs – to work!

 

Facebooktwitterredditlinkedintumblrmail

Speaking English in Content Marketing

/0 Comments/in , /by

“This big fat notebook makes all the stuff you learn in school sink in,” the editors of The Complete Middle School Study Guide to English Language Arts promise. “Words don’t exist in a vacuum out in space, the authors explain. Sometimes we can only understand what they mean because of the other words around them..”As a content writer, I found the author’s list of word relationships might serve as a checklist of ideas for different ways of presenting information in blog posts (adapting the sophistication level, of course, to the target audience)

Cause/effect
“I wanted a new bike because I saw the one Carlos had.”‘

A small business owner’s or a professional practitioner’s business blog marketing can have a disproportionately positive effect on results – IF those efforts are kept up. On the other hand, spelling and grammar errors in emails and blog posts will have a negative effect on readers’ perception of your company.

Compare/contrast
“You’re about to introduce your brother to a new friend. To give him an idea of what that friend might be like, you might say either ‘He’s just like Chris’ or ‘He’s nothing like Chris'”.

A unique selling proposition (USP) is a succinct, memorable message that identifies the unique benefits that are derived from using your product or service as opposed to a competitor’s, business coach Andrew Valley emphasizes.

Analogy
“A student is to a new topic like a detective is to a case.” “A tree is to a forest like a boat is to an ocean.”

As you set about explaining yourself, your business philosophy, your products and processes , to make the information you’re presenting in blog posts easy for readers to understand by comparing the unfamiliar with the familiar and the timely.

Contrasting characters in books and plays
“One way a writer develops characters is to contrast them so the reader can see their differences”

There’s something of a moral dilemma in content marketing . We want to clarify the ways we stand out from the competition, but “Golden Rule” ethics dictate that we say only those kinds of things about specific competitors that we’d want them saying about us. The solution: accentuate the positive, explaining why you have chosen to do things the way you do,

The Little Fat Notebook is a good reminder to “Speak English” in your content marketing!

Facebooktwitterredditlinkedintumblrmail