Who Should Definitely Read This Blog?

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Every month my Mensa monthly newsletter Mind has a book review section, and I love the way that review is presented. First, there’s a page-long description of what the book is about. But then, there are three smaller sections:

  1. Has this book changed the way you think or your attitude towards life?
  2. Who should definitely read this book? Why?
  3. Provide a short characteristic section, an awesome sentence, or an inspiring quote.

Question #2 is one that we blog content writers need to ask ourselves each time we work on a post on behalf of a client – Who should definitely be reading this?? That’s because, just as the only people who will be receiving the Mensa newsletter are those already qualified to be members, visitors to our blogsite “self-select” in terms of choosing to click on the link and read our content.After all, while I’m fond of thinking of ghost blogging as an art, there’s quite a bit of science to it as well.  A blog can’t be all things to all people, any more than any business or professional practice can be all things to everybody.  The blog must be targeted towards the specific type of customers you want and who will want to do business with you.
Years ago, I heard humor speaker Ron Culberson at a National Speakers Association meeting tell an anecdote that neatly sums up the need for audience targeting:

A woman attending a conference says, “This is the most boring conference ever. I’m going to skip the keynote address that’s coming up next and go to the beach.” Overhearing her, a man asks, “Do you know who I am? I’m the division president and I’M the keynote speaker!” The woman responds “And do you know who I am?” “No,” responds the man. The woman gets up and leaves…..

One of the very first principles of blog marketing is targeting.  Not only must the content you include in your business blog (or, in the case of Say It For You clients, the business blog content created by your freelance blog writer) offer valuable and up-to-date information, you must make clear to readers that the information has been assembled specifically for them:

  • You understand their concerns and needs .
  • You and your staff have the experience, the information, the products, and the services to solve exactly those problems and meet precisely those needs.

If readers find themselves asking “Don’t you know who we are?” those searchers are going to do what that woman conference attendee did – get up and leave.

A tantalizing title, well-researched content, opinion, story – all important elements to include in your well-thought-out blog post. But, before hitting the “Publish” key, ask yourself, “Who should definitely read this blog and why?”

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In Blogging for Business, Data is a Commodity, But Insight is Gold

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Writing in the Indianapolis Business Journal, Samantha Julka recalls a professor telling her that “Data is a commodity; it’s the insight that’s gold.” Anyone can create a survey and a pivot table, Julka observes…but real researchers pull insights! When numbers are tossed around, people generally view it as vital information, she says, but people may not know what to do with that information. As a consumer, Julka points out, I don’t want to read raw data; I want someone to tell me what the data means. The really juicy stuff, she says, makes people think and helps them make decisions.

Oh, so true, as I’ve been teaching at Say It For You. Citing statistics and other data is certainly one tactic I teach Indianapolis blog content writers to use as a way to capture readers’ attention. But my own experience as a business blogger has shown me that statistics, even the startling sort, aren’t enough to create positive results for any marketing blog.

In fact, the ultimate success of any blog marketing effort depends on readers taking action. In that realm, blogging has one enormous advantage over traditional “push marketing” tactics, in that it delivers information to visitors who are already interested in a particular product or service. Still, that’s not enough.

The blog content needs to address the “So what?” within the data, so that the statistics and facts not only are true, but feel true to your online visitors. In a way, I realize in retrospect, my own years of experience crafting messages for different businesses and professional practices might very well fall under the job descriptor “translator/interpreter”.

Whether it’s business-to-business blog writing or business-to-consumer blog writing, the blog content itself needs to use opinion to clarify what differentiates that business, that professional practice, or that organization from its peers. In other words, blog posts will go from information-dispensing to offering the business owner’s (or the professional’s, or the organizational executive’s) unique perspective on issues related to the search topic.

Several years ago, I read about a study performed at the University of Pennsylvania, in which participants were divided into three groups. Each individual was given $5 which they could choose to donate to a certain charitable organization after they learned more about it. A presentation was made to each group. Group A was given all kinds of statistics about the charity – size, budget, staff, funding sources, etc. Group B heard a story about a young girl who was helped by that organization. Group C was given both data and the story. Which group ended up donating the largest amount? You guessed it – the one that had heard the story, because the story gave meaning and insight into the data.

In blogging for business, data is a commodity, but insight – well, that’s gold!

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Blogging the Way things Used to Be

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Whether or not you’re into home remodeling and décor, the new “Reveal” magazine by two of my own favorite reality show personalities, Drew and Jonathan Scott, is a great source of ideas for blog content writers. Last week in this Say It For You blog, I noted that the brothers had offered no fewer than five full articles about, of all things, tile, each one informative and imaginative.

Even the advertisements are uniquely creative in  “Reveal”, I discovered to my delight. A painting of a 19th century woodsman sitting in his shop with his dog’s face turned towards him takes up the bulk of the page, with an art-museum-style plaque that reads “Things dogs used to smell- their owners”. At the bottom of the page is a second plaque reading “Things dogs smell now: chicken”, positioned over a box of Cesar dog food.

“When it comes to business, trends come and go. This is particularly prevalent when it comes to marketing strategies,” Metova posits, noting that as technology becomes increasingly available to the general public, people are more receptive to marketing tactics when the material is formatted directly for them.

One really important point Metova stresses is that today, product comparison is an outdated and unnecessary marketing strategy. With trust in U.S. companies in general having dropped to 50% this year, now is not a great time for brands to be making lofty claims or taking potshots at competitors. Instead, Metova says, now is the time to be building trust and relationships.

This takes me back to the “Reveal” magazine ad for dog food. While making comparisons with competitors’ products and services may be passé, comparisons of “now” with “then” always hit the spot. Sharing memories of the “good old times” that weren’t really so good in terms of efficiency and convenience, you have the ability to share with blog readers a sense of look-how-far-we’ve-come togetherness.

The Business Dictionary definition of the term “product innovation” is “the development and market introduction of a good or service that is:

  • new
  • redesigned
  • substantially improved

What that means is that if you have taken something already there and made it better, that “innovation” is the most powerful thing you have to share in your blog marketing. After all, Drew and Jonathan Scott didn’t “invent” tile, and the Cesar company didn’t invent dog food. It’s probably true, we tell Say It For You clients wondering how they can come up with new ways to present their products and services through content marketing, that you can’t claim to have “invented” those products or services “from scratch”!

On the other hand, history-of-our-company background stories have a humanizing effect, engaging readers and creating feelings of empathy and admiration for the business owners or professional practitioners who overcame adversity. Most important, tracing the “then” calls attention to the modern solutions that grew out of those past attempts and failures.

Blogging “the way things used to be” is a great way to help prospects and clients savor the way things are!

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For Humor and Allusions in Blogs, Make Sure Readers Don’t “Huh?”

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“Know your audience. Not everyone will think every joke is funny,” advises Michael Strecker in the book Young Comic’s Guide to Telling Jokes. Strecker’s advice applies to blog content writing, as we’ve learned through experience at Say it For You.

One reason certain jokes fall flat with certain audiences, I’m convinced, is not that those jokes are offensive or unfunny. It’s that many jokes are based on a cultural allusion that is simply not familiar to that audience.

A cultural allusion is an indirect reference to a person, place, or idea that is not directly described. Here are a few of Strecker’s jokes that will be funny to you only if you happen to recognize the allusion to history, literature, mathematics, geology, or the Bible…….

  • What was the sea creatures’ strike called? Octopi Wall Street.
    (The allusion is to the protest movement against economic inequality that started in New York City and which was named Occupy Wall Street.)
  • Who invented the ball point pen? The Incas.
    (The allusion is to the ancient Incan empire in the country of Peru.)
  • Why was the precious metal so silly? It was fool’s gold.
    (The allusion is to the metal pyrite, which has no value, but which resembles gold in its appearance. Many treasure-seekers foolishly mistook pyrite for gold.)
  • How did the dentist pay for his vision exam? An eye for a tooth.
    (The allusion is to a passage from the Bible about punishing a man who injures another – “An eye for an eye, a tooth for a tooth…)
  • What do you do at a math party? East pi and square dance.
    (The allusion is to pi, which is the ration of a circle’s circumference to its diameter, approximately 3.14.)
  • What do you call a street where Shakespeare, Edgar Allen Poe, and James Patterson live? Writer’s Block.
    (The allusion is to three famous writers and to a psychological “block” in which a person represses painful thoughts of memories.)

In blog marketing, we might choose to use an allusion to get a point across without going into a lengthy explanation. Or, we might want to get readers thinking about our subject in a new way. We might even use allusions to cement a bond between our client and the blog readers, showing the business owner or practitioner has experienced some of the same problems and obstacles as their customers now face.

There’s only one problem – an allusion does not describe in detail the person or thing to which it’s referring – readers have to recognize the allusion. As content writers, we need to gauge our readers’ areas of interest and even their level of education. If they simply don’t know the underlying story, literary tale or other reference point, we could be leaving them scratching their heads, and asking “Huh?”

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Slogans and Blogs – Sisters Under the Skin?

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While logos are visual representations of a brand, slogans are audible representations, Lindsay Kolowich Cox explains in a Hubspot piece. The idea, in both cases, is grab consumers’ attention and leave a key message in consumers’ minds. Earlier this week in this Say It For You blog, I highlighted the 1-800-Got-Junk slogan as an example of emphasizing convenience and ease-of-use.

Several of the ingredients which Kolowich-Cox thinks make for great slogans can contribute to the success of blog posts:

A great slogan includes a key benefit. The emphasis needs to be on key benefits of the product or service, not its features. Proctor & Gamble’s Bounty paper towels are “the quicker picker upper.”
Focus a blog post on painting either a “more” (glamour, time saved, comfort, money, miles per gallon) or “less” (pain, cost, waste, hassle) picture.

A great slogan differentiates the brand. How can one piece of chocolate truly stand out from another? M&M’s “Melts in your mouth, not in your hands” differentiates with an implied comparison with every other chocolate brand.
It’s almost axiomatic that, in writing for business, we want to clarify the ways we are better than the competition. But, rather than saying negative things about other companies or practitioners, explain the reasons you have chosen to do things the way you do.

A great slogan imparts positive feelings, possibly through nostalgia. MasterCard’s “There are some things money can’t buy. For everything else, there’s MasterCard.”
True stories about the mistakes and struggles that ultimately led to your success are very humanizing, adding to the trust readers place in the people behind a business or practice. 

A great slogan reflects the values held by the organization.
Whether business owners or professional practitioners are doing their own blog posting or hiring professional content writers to help, the blog is conveying the values and beliefs of the owners.  In fact, the content is an invitation to readers to become part of the process of bringing those values to life.

A great slogan conveys consistency. Kolowich-Cox cites Verizon’s “Can you hear me now? Good.” (Competitors may have better texting options or fancier phones, the implication is, but with Verizon you can always rely on service.
Consistency is the very backbone of business blogging success. high-quality stuff.  To satisfy a search engine, your blog material must be updated frequently. Most important, consistent posting of content shows readers that you are “present” and involved.

Blog posts, of course, are much longer than slogans. Still, the idea in both cases is to grab consumers’ attention and leave a key message in their minds, built around an unmet consumer need.

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