Blog Your Sit-Means-Sit

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Judged by Shakespeare’s famous line “A rose by any other name would smell as sweet”, the Bard didn’t think monikers were very important. Apparently, to investors selecting stocks these days, they are: on average, Harvard Business Review found, companies with short, simple names attract more shareholders and generate greater amounts of stock trading than companies with hard-to-process names.

While I’m not currently a pet owner, the other day I came across what has to be my all-out favorite corporate name – Sit Means Sit. No explanation needed – not only do you know immediately that what the company offers is dog obedience training, you get a sense of the owner’s stance is on the subject.

Blog readers need to perceive you as an expert in your field, I teach at Say It For You.  And for that to happen, I believe, you need to clearly demonstrate a firm perspective on your subject. There’s no lack of information sources – and no lack of “experts” (purported or real) on any topic In blog marketing, therefore, we need to go beyond presenting facts, statistics, features, and benefits, and get authentic and yes, even opinionated. Taking a stance on your subject, using the blog content writing to express a firm opinion on issues in your industry and community, is how you leverage your uniqueness.

Blogging, remember, involves providing new material week after week, month after month, year after year. We can highlight less well-known facts about familiar things and processes. We can suggest new ways of thinking about things readers already know. Still, that’s not enough. Whether you’re blogging for a business, for a professional practice, or for a nonprofit organization, you’ve got to have an opinion, a slant, on the information you’re serving up for readers. In short, as blog content writers, we must help our clients become influencers.

“We don’t train dogs the same, because not every dog is the same,” the Sit Means Sit website continues, going on to explain that the company offers programs geared to “any dog, any age, any problem”. In fact, the Sit Means Sit website contains information about different training approaches, and, in your own blog posts, there will be ample opportunities to explain and explore different aspects of your own products or services.

“When writing an opinion piece, you are taking a side on a particular issue and trying to communicate to your audience why you believe your chosen side to be the correct one,” 201digital comments. “In fact, research shows that the only type of content more popular than that which encourages reads and shares is negative or controversial opinion.”

What are those things that you really mean when it comes to delivering your service or product to your customers and clients? Blog your own “sit means sit”!

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Aiming for the “Me, Too!” Effect in Blog Marketing

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“All salespeople present themselves as problem solvers yet most never ask clients to vividly describe the problems they are experiencing,” Paul Cherry maintains in the book Questions That Sell. An outstanding salesperson, the author teaches, will offer clients the opportunity to open up and vent their frustrations. “You will have success building a relationship with your potential customers only when you can get into their world and identify the forces at work in their lives.”

In blog marketing (where prospects are meeting you before you’ve had the chance to meet them), as Jeremy Porter Communications teaches, the goal is to create a connection with your audience that makes them receptive to your message. He names seven emotions and their opposites that marketers can tap into to get an audience “from where they are to where you want them to be”:

  • anger/calmness
  • friendship/enmity
  • fear/confidence
  • shame/shamelessness
  • kindness/unkindness
  • pity or compassion/indignation
  • envy/emulation

At Say It For You, we understand that, in blogging for business, face-to-screen is the closest we blog content writers will come to our prospective buyers of our clients’ products and services. On the other hand, we’re conscious that behind every decision, there is always a person, a being with feelings. One of the most direct access paths to prospects’ feelings is through stories. “Consumers are used to telling stories to themselves and telling stories to each other, and it’s just natural to buy stuff from someone who’s telling us a story,” observes Seth Godin in his book All Marketers Tell Stories.

The thing to remember is that people are online searching for answers to problems or solutions for dilemmas. If, in encountering a blog post about a customer who went through a sort of pain and suffering akin to theirs (and who has now come out the other side), readers’ natural and highly emotional reaction might well be “Me, too!”.

Far sooner and more directly than descriptions of features and benefits of your offer, an emotionally charged story of suffering solved might well result in a “me, too” sale!

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Blogging for Window Shoppers and Tire Kickers

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“Many of the folks who come to see me aren’t necessarily looking for a new plan or a new planner,” financial advisor Zach Fox, AAMS®, says. “They may just be looking for confidence in their existing plan.”

Diane Wingerter, certified grantwriter and owner of GrantWriting for Goodness™, agrees. “Yes”, “no”, “maybe”, or “not now” are all possible responses by people who are seeking funding – or, indeed, by funders themselves, she notes.

Blog marketers need to approach readers with a similar mindset. Will blog marketing “close deals” in the same manner as a face-to-face encounter between a prospect and a sales professional? Of course not. Hubspot blogger Corey Wainwright lists some of the indirect selling benefits of blogs and their place in the sales process:

  • If you’re consistently creating content that’s helpful for your target customer, it’ll help establish you as an authority in their eyes.
  • Prospects that have been reading your blog posts will typically enter the sales process more educated about your place in the market, your industry, and what you have to offer.
  • Salespeople who encounter specific questions that require in-depth explanation or a documented answer can pull from an archive of blog posts.

Blogging is what marketing firm pardot.com calls stage-based, meaning that prospects move through different stages of the sales cycle. In one study, Pardot found that B2B consumers started their research with Google, then returned two or three times for more specific information. For prospects at the top of the “funnel”, the most effective content will be light, educational and product-neutral. Later in the cycle, readers who are already sold on your industry, just deciding among vendors or providers, need more specific information.

The “maybes”, the “not nows”, and readers looking only to bolster their confidence in their existing plans or product choices will come away with a positive experience and valuable information. On the other hand, readers who have reached the final decision-making stage might just be ready to consider your unique value propositions and to follow one of your Calls to Action.

In blog marketing, don’t ignore the window shoppers and tire-kickers!

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Blogging What You Know NOW

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Despite the commercial success of the book (and then the movie) Jaws, author Peter Benchley deeply regretted making the great white shark into a deadly villain, Mental Floss authors relate. Before his death in 2006, Benchley remarked, “Knowing what I know now, I could never write that book today. Sharks don’t target human beings, and they certainly don’t hold grudges.”

In this Say It For You blog, I’ve often written about the fact that myth-debunking is one great use for business blogs. Many misunderstandings about a product or service present themselves in the natural order of business, in the form of questions and comments from readers and customers. Shining the light of day on that misinformation shines light on your own expertise, and, if it’s done with finesse, rather than “showing up” readers, it can engage and keep them coming back.

But I think this story about Peter Benchley and the great white shark has an even deeper lesson to teach blog content writers. Later in his life, the Mental Floss authors relate, Benchley became a shark conservationist and oceanographer. His knowledge and understanding had grown and evolved.

I teach freelance blog writers to include stories of their clients’ past mistakes and failures. Such stories have a humanizing effect, engaging readers and creating feelings of empathy and admiration for the business owners or professional practitioners who overcame not only adversity, but the effects of their own mistakes – and of their own previously mistaken thinking!

“The range of human emotion is massive, from positive emotions like joy, interest, and amazement, to the more negative, such as fear, anger, or sadness Campaigns need to be geared towards evoking and connecting with these real emotions,” Nadya Khoja writes in moz.com. “This is the time to update your buyer personas to reflect the new realities your customers are experiencing,” she adds.

The lesson, I believe, is that now may be the time to update our own “personas” to reflect not only the new realities in the marketplace, but our own revised understandings based on experience. It’s time to blog what we know NOW!

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Blogging to Get Remembered

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Brag Better: Master the Art of Fearless Self-Promotion
“You can always get attention by being the loudest in the room,” admits Meredith Fineman in her book Brag Better, but being loud while lacking strategy will do more harm than good. There are ways to get remembered, Fineman teaches, by describing your personal brand in ways that earn respect and recognition. True showmanship, she says, means showcasing what you’ve done in a way that feels fun and true to you.

Better bragging better begins with making a list of facts about yourself and your successes, Fineman teaches. Learn to be loud, proud, and strategic by:

  • Using super power words
  • Avoiding invisibility
  • Avoiding verbal qualifiers
  • Considering your audience

Brant Pindivic, author of the book The 3-Minute Rule, speaks about ways to consider your audience: “To succeed, you must be able to capture and hold your audience’s attention with only the quality and flow of your information,” The audience must be able to:

  1. conceptualize your idea
  2. contextualize it (understand how it will benefit them)
  3. actualize it (engage with interest)

One tip that Pinvidic offers to sales people is particularly worth noting by blog content writers: “It’s not just who you pitch to, it’s who they have to pitch to, that matters.” How will readers rationalize their decision to buy when speaking to others?

Better bragging is about shining a light on the work you’ve done, having confidence in yourself and your voice, and speaking up, Fineman stresses. At Say It For You, there are three models of business blog posts that we’ve found are particularly helpful in getting readers to remember the content and its provider:

1. Helpful how-to hints
Find complementary businesses or practices, asking those business owners or practitioners for tips they can offer for you to pass along to your readers. The best tips and hints, I added, are related to some a topic currently trending in the news and practical.

2. Personal stories
Research done by questioning Stanford University graduates showed that shows that graduates were more likely to remember commencement speakers who told stories. In one experiment, students were asked to give one-minute speeches that contained three statistics and one story. Only 5 percent of the listeners remembered a single statistic, while 63 percent remembered the stories.

3. Fascinating tidbits of information
When business owners or practitioners present little-known facts about their own business or profession, those tend to be remembered. If you notice a “factoid” circulating about your industry, a common misunderstanding by the public about the way things really work in your field, a little-known tidbit can reveal the truth behind the myth.

Learn to do better bragging in your blog!

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