Humor is a Gift to Be Opened Carefully When Blogging for Business

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humor in blogs“Humor in business can be a remarkable gift,” Cheryl Snapp Conner writes. Skilled use of humor gets a point across, lightens the mood, and makes business owners appear more approachable, she says. Laughter is a great tool, Emily Roycraft of the ImpressionsBlog agrees, if you’re looking to build rapport with your customers. By pinpointing what is funny to your target audience, you can use humorous messages to connect with them. Stay away from controversial topics, though, Roycraft cautions, and never make a joke at a customer’s expense.

Bill Faeth, writing in the Inbound Marketing Blog, agrees with that warning. The reason comedies are typically outnumbered by dramas, he explains, is that being funny enough to make hundreds of people laugh without offending anyone is actually really tough. You can poke fun at yourself, Faeth suggests. Almost anything else, especially competitors or where they live – probably a no-no.

At the same time, I’ve come to realize over the past ten years with Say It For You, I’ve taught business owners and professional practitioners that one of the functions of a business blog is to offer different views on an issue before going on to explain why they are on one side or the other of that very issue. So long as the humor isn’t a put-down of your competitors or of those who might disagree with your take, it can serve as an icebreaker.

A number of years ago, I found material on some research done at the Saimaa University of Applied Sciences on the impact of humor in advertising. The researchers concluded that, while humor is an effective method of attracting attention to advertisements, it does not offer an advantage over non- humor at increasing persuasion.

At a National Speakers Association of Indiana meeting I attended years ago, I remember some information provided by humor speaker Jeff Fleming. One technique often used in comedy, Fleming said, is an exaggeration. Done right, he explained, exaggeration can relax the audience while emphasizing points you want them to remember. (Well…I don’t know about that, I recall thinking. Exaggeration may be OK for speakers, but we blog content writers need to be very, very careful with it, because we’re trying to build trust with readers.) The only way to adapt the technique to business blogs, I concluded, was to use an exaggerated question about the readers’ current dilemma “hooking into” readers’ concerns, then following with serious, usable information about the relief and comfort they’ll experience using your products or services.

And, while Fleming reminded speakers that the stories they tell must be “spiritually accurate” (not necessarily factually accurate), when it comes to blogging for business, it’s crucial that we content writers be factually correct about the way our company or practice can be of help.

Humor is a gift, as both Conner and Fleming point out. But it’s a gift to be opened very carefully when blogging for business!

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The Pomelo Schema for Business Blogs

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To make a profound idea compact, you’ve got to pack a lot of meaning into a little bit of messaging. Chip and Dan Heath wrote the book Made to Stick to help readers who have ideas to convey and who want to make sure their messages are understood and remembered (that they “stick”). Since, for us business blog content writers, messaging is a core mission, what the Heaths call “the pomelo schema” is a concept well worth our attention.

A schema helps create a complex message from simple material, and the authors illustrate the point by presenting two ways of explaining what a pomelo is:

Explanation #1: A pomelo is the largest citrus fruit with a thick, soft, easy-to-peel rind. The fruit has light yellow to coral pink flesh and may be juicy to slightly dry, with a taste ranging from spicy-sweet to tangy and tart.

Explanation #2: A pomelo is a supersized grapefruit with a thick, soft rind.

(The second explanation “sticks a flag” on a concept the audience already knows, making it easier for them to learn new material.)

In business blog posts, I teach at Say It For You, don’t try to give searchers information about everything you have to offer. Instead, in each post, stress just one major aspect of your company or practice. And, since you want the blog to stand out and be unusually interesting, one tactic to try is putting two things together that don’t seem to match. But, in my view, making the right unusual comparison can actually accomplish even more than teaching a complex concept using the “pomelo schema” method.

One big challenge in business blogs, newbie content writers soon learn, is sustaining the writing over long periods of time without losing reader excitement. Similes and metaphors (“pomelos”, if you will), help readers “appreciate information picturesquely”, as 19th century newspaper publisher Joseph Pulitzer once put it. Unlikely comparisons evoke pictures in readers’ minds:

“Put it before them briefly so they will read it, clearly so they will appreciate it, picturesquely so they will remember it and, above all, accurately so they will be guided by its light.”

“The challenge many blog writers face is that they want to write a blog that their clients will love and that also markets their company. The problem is that clients are worn out by constant advertising,” Martin Woods of semrush.com writes. If you advertise your product or service in your blog, odds are you’ll alienate your readers, he cautions. On the other hand, since the blog is part of the overall marketing plan, Woods says, it must remain relevant to the actual business. Pomelo schemas are just one tactic content writers can use to combine teaching with selling.

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Content Meant for Mature Palates

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blog content for mature palates

 

Decades ago, USA Today columnist Tammy Algood remembers, olives were always placed on the relish tray that only adults enjoyed, and no self-respecting kid ventured anywhere near the dish. Now, however, olives are a regular part of meals during the week. Algood goes on to explain that the olive is technically a fruit and, because it is remarkably bitter when it comes straight from the tree, it must be “cured”.

(WordPress.com defines “mature content” as content containing text, images and videos  contaiing nudity, offensive language and mature subject material, and marks that material Mature in its system.) Algood’s use of the term “mature” had no such connotation; her discussion of olives implied that they might appeal to the more sophisticated palates of people who have progressed beyond the basics of culinary information.

The Sophisticated Marketer’s Guide to LinkedIn describes ways to help content appeal to readers with more “mature palates”:

  • Choose a topic that is at the intersection of your knowledge and your customers’ needs.
  • Be thorough and definitive, covering all the angles and corollary topics as well.
  • Use outside experts to add credibility.

“Niche is a poor substitute for a defined audience,” writes Pratick Dholakiya in BigCommerce.com. If you’re a landscaper, he says, your target audience isn’t a bunch of landscapers, he says, but people from all walks of life: engineers, managers, marketers, and homemakers. You don’t teach people about landscaping he says, but talk about whatever it is they care about. Once you’ve defined your audience, you’re free to mix and match ideas from a wide variety of subjects and apply them to the problems your target audience cares about, Dholakiya says, helping readers see something in a new way.

To be perceived as not only a provider, but an influencer, I teach at Say It For You, you need to formulate – and clearly state – your opinions. Sophisticated consumers may already know a lot about the subject that drew them to your website, which means that content meant for those “mature palates” must offer direction, even when that direction goes against conventional thinking.

Even true olive lovers will find the fruit remarkably bitter and in need of ‘curing” in the form of guidance. Content meant for mature palates goes beyond the relish tray!

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Best Days Blogging for Business

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Want to know the best day in 2019 to begin a diet? Straighten hair? Lay shingles? The Old Farmer’s Almanac can tell you, based on the moon’s astrological signs. There’s a “best day”, according to astrologist Celeste Longacre, to:

  • buy a home
  • pick fruit
  • pour concrete
  • wean an animal
  • wash the floor
  • paint
  • lay shingles
  • get a perm
  • make jelly and jam
  • go camping
  • get married

Since chicks born under a waxing moon in Cancer, Scorpio, or Pisces are healthier and mature faster, eggs should be “set” (placed in an incubator or under a hen) 21 days before the desired hatching time, we learn.

Fascinating stuff. In fact, I thought, naming a “best time” for certain activities can be an effective “template” for serving up information to business blog readers. From the list above, for example, I can see:

  • a real estate company’s blog post about the best time to buy a home or paint
  • a home repair company’s blog about pouring concrete and laying shingles
  • a beauty products seller’s blog about perms
  • a caterer’s blog about the best time to plan a wedding

Is there a best time to publish blog posts?

Garrett Moon of CoSchedule.com reviews the results of a study by Kissmetrics:
The highest percentage of users read blogs in the morning.
The average blog gets the most traffic around 11AM on Mondays.

Blogtyrant.com came to a different conclusion: The most traffic is around on a Wednesday, between 9:30 and 11 USA East Coast time, he says.

Managing Editor Erin Balsa has a practical piece of advice: if the majority of your traffic lives in Los Angeles, distribute your content on weekday mornings at Pacific time; if they’re in New York or Boston, the mornings on Eastern time.

As a blog content writing trainer, my second favorite piece of advice comes from Karen Evans, founder of Start Blogging Online! Karen reveals “the surprising truth” – there IS NO universal best time to publish. What works for one blog might not work for yours.

My very favorite advice comes from Rob Steffens of blueadz.com. Ron tells bloggers: “Remember, riming isn’t everything; consistency is key.”

You may not need an astrologer to pinpoint your own best days for blogging for business!

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Do-You-Know-the-Difference Blogging for Business

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White tea is made from young leaves, green tea from more mature leaves, with the white  named after the silvery-white hairs on immature buds on the tea plant.

Does the difference matter? According to the Beverage Guidance Panel, which includes the chair of the nutrition department at Harvard University School of Public Health, white tea blocks more than 100% of DNA damage in vitro against cooked-meat carcinogens, while green tea blocks only about half.

Enhanced meat is fresh meat that has been injected with a solution of water and other ingredients such as salt, phosphates, and flavorings. According to the USDA, about 60% of all raw meat and poultry products have been injected with or soaked in a salty solution. If you’re trying to control the levels of sodium in your diet in order to reduce blood pressure, opt for labels such as “contains up to 4% retained water”

Helping online readers know the difference is certainly a core function of blog content writing. Exactly what factors distinguish your products and services from everyone else’s?  Even more important, why should those readers care?

Sometimes, to add variety to an informative blog post, you can “season it” with an interesting tidbit. Speaking of salt levels in meat, for example, you might mention that the number one use of salt in the United States isn’t related to food at all!  According to the U.S. Geological Survey, almost half of our salt goes towards de-icing roads.

In fact, corporate blogging training sessions, I often recommend including interesting information on topics only loosely related to the business or practice. If it’s information most readers wouldn’t be likely to know, so much the better, because that tidbit can help engage online readers’ interest.

The word salary, for example, comes from the word “salt”, because in ancient Rome, soldiers had to purchase their own food, including salt. We’ve all heard individuals described as “not worth their salt”.

“The toughest job selling value to customers is getting them to picture the full depth and breadth of everything your company has to offer,” Tim Donnelly writes in Inc. magazine. In other words, customers need to “know the difference” and then understand why that difference matters!

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