Blog to Become the JND

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It’s a term from the field of psychology, but the concept is one to which we blog content writers can certainly relate. The JND (just noticeable difference) is the minimum level of stimulation that is needed for a person to detect it, at least 50 percent of the time. For example, if you were asked to hold two objects of different weights, the just noticeable difference would be the minimum weight difference between the two that you could sense half of the time. The just noticeable difference applies to a wide variety of senses including touch, taste, smell, hearing, and sight, explains Kendra Cherry in verywellmind.com. If an experimenter were to slowly add tiny amounts of sand to one of your hands, asking you to say when you notice that one hand feels heavier than the other, that would reveal your JND.

“It’s best to think about who your prospective leads are online and what they might want to read, before sitting down to write a blog post,” Campaign Creators advise. The JND will be the precise point will online readers notice that their needs are being addressed and that the information you’re offering is relevant to their search. According to Internet Live Stats, there are around 5.5 billion Google searches per day or more than 63,000 search queries per second. With such an ocean of material available on the internet on every conceivable topic, at what point will your prospect undergo that minimum level of stimulation need to command her attention?

Always on the alert for ways to convey marketing messages through corporate blog content writing, I couldn’t help recalling Jeffrey Hayzlett’s advice in Success Magazine about grabbing the attention of would-be customers: “Aim for speed and immediate relevance”. There can be no “relevance”, blog content writers need to understand, until and unless the reader experiences JND.

To help that process, I teach Indianapolis blog writers to address five “why’s”:

  1. why YOU (the reader)
  2. why ME (the blogger)
  3. why THIS (the offer)
  4. why now (the urgency)
  5. why this price (the value).

Blog to help the Just Noticeable Different happen!

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She-Did-It-To-Work-For-You Blog Content Writing

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The full page ad in Employee Benefit News is a grabber, containing a photo of a young woman wearing a sweatshirt emblazoned with the dollar figure $67,928. “Why did she borrow that money for tuition?” the ad asks, offering the response “She did it to work for you”.

“Every person who visits your site wants an experience worth their time. They want to know you understand their needs,” cautions Adobe Audience Manager. At Say It For You, we know. For readers of marketing blog content, each blog post must be created with a clear and very specific picture of the target readers in mind.

“Single your thoughts down to ONE specific person who’s experiencing ONE specific problem and you stand a better chance of capturing their attention,” writes Mo the Blog Coach. I agree. On my own website, I express the view that blogging has proven itself to have a distinct advantage over more static website copy, so long as each post is designed to have a razor-sharp focus on just one idea, one aspect of the business or practice, targeting one reader, with one desired outcome per post.

Apparently insurance sales consultant Mel Schlesinger has the same idea about the Power of One. Rather than a generic opening pitch, he suggests agents use idea-specific ones. In place of the old “I’d like to get together to learn a little bit about what you do to see if I can help you”, Schlesinger suggests the more specific approach “I have an idea that can help you reduce employees’ pressure for you to increase their wages.”

In addition to directly addressing the employers who are their readers, those Employee Benefit News ad writers got things right in another sense. “One of the simplest, yet most effective pitches comes in the form of a question,” as author Daniel Pink teaches. but you can also phrase questions that allow readers to independently speak to that pain point in their lives, Pink explains, giving the example “Do you feel safe in your home?”

The EBN advertisers, of course, answer their own question – “She did it to work for you.”

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Blogging to Help Increase Positive Behaviors

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blogging to encourage positive reactions

 

There’s a lot we blog content writers can take away from a very unusual experiment called “The Sentimental Savings Study”. This study, reviewed in the Journal of Financial Planning , is about using psychology to help increase positive behaviors (in that specific case, personal savings). And, isn’t that precisely what marketing blogs are designed to do – motivate readers to take positive action? Can psychology help readers envision the positive outcomes that our products and services can mean for them, in terms of improved health, wealth, status, comfort, knowledge, and skills?

At best, financial education efforts had achieved marginal success in improving savings behaviors of Americans, the researchers found. Based on the theory that invoking sentimentality would exert influence on behavior, they employed “emotion activism”, creating art therapy and linking memories of past experience with money to their present attitudes. Participants were each asked to bring in a sentimental item or a photograph of such an item. In the sessions, they were guided to recall in detail how and where they had received that item, and what values they associated with it. Overall, the results of the study appeared to be a strong endorsement of the way in which sentiment and emotional associations drive decision-making.

“Blogs are bricks in decision-making architecture,” I wrote five years ago in a Say It For You blog post. How can blogs, which are short, personal, and conversational, help potential clients and customers make complex decisions? I suggested three approaches:

  1. Suggest questions readers can ask themselves while choosing among options.
  2. “Map” consequences, showing what feeling the prospect might gain through the decision – relief, trust, pride, etc.
  3. Offer easy ways to make choices.

After reading the Sentimental Savings Study, I now think a fourth tactic might be to help readers “reminisce” about how proud or satisfied they felt after having made a decision on a purchase. An anecdote might be the best way to accomplish this type of introspection.

Incorporating emotion might be just the way to increase positive behaviors, converting browsers to buyers.

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Blogging to Make the Reward Worth It

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“Make the reward worth it,” Nancy Duarte advises business speakers in her book Resonate. “No matter how stimulating you make your plea, an audience will not act unless you describe a reward that makes it worthwhile.” The ultimate gain must be clear.”

Duarte lists 7 basic types of reward:

  1. Basic needs – include food, water, shelter, and rest. (Concern for others’ basic needs prompts generosity.)
  2. Security – includes physical, financial, technological, and psychological.
  3. Savings – includes savings in time, labor, and money.
  4. Prize – includes personal financial reward, privilege, market share.
  5. Recognition – People relish being honored for both individual and collective efforts.
  6. Relationship – a sense of community with a group of people who support each other and make a difference
  7. Destiny – includes fulfilling lifelong dreams and reaching one’s potential.

Since one important function of any marketing blog is converting lookers to buyers, and since I train Indianapolis blog content writers, this concept of perceived rewards really piqued my interest. The things that motivate people to buy are product or service features they want, of course, and, as I explain to new clients, when readers arrive at your business blog, it’s because they already have an interest in your topic and are ready to receive the information, the services, and the products you have to offer.

However, I caution the content writers, whether the blog leads to success in converting lookers to buyers will in large part depend on the rewards those readers perceive are in store for them. Remember, there’s so much information out there for searchers to use, so many bloggers telling what they have to offer, how it works, and how they can help. What needs to come across loud and clear is that the business owners or practitioners understand the readers and those readers’ specific needs and problems.

But more than that is required for success. The focus of each blog post must be on the end result from the recipients’ point of view. Help readers know how good they’ll feel (whether in terms of security, savings, recognition, or basic need fulfillment – after using your (or your business owner or professional practitioner client’s) product or service.

Blog to make the reward worth it!

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Blog With the Rendezvous Search Problem in Mind

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A famous logistics exercise, called the Rendezvous Search Problem, involves two people who lose each other while wandering through the aisles of a large supermarket. If they want to find each other, should one decide to stop moving while the other continues to search, or will they meet up sooner if both move through the aisles?

This problem has been debated in many a college classroom on logistics, and published in many a magazine as an amusing mental exercise. For us blog content writers, though, this is serious stuff.  One of the purposes of our work is to help our clients’ businesses and professional practices “get found”, and get found as quickly as possible. When business blogging works, in fact, they call it “winning search”.

Only problem is, the people in the ”other aisles” of the Internet not only don’t know where our clients are;  they don’t even know the business’ or the practice’s name!  They don’t know that our clients have exactly the information, the products, and the services they’re looking for, and they won’t know that until they’re “introduced” by the search engine through the blog.

Years ago, NewScientist Magazine offered advice to the lost supermarket shoppers: “Walk along the edge of the supermarket where the cash registers are, looking down the aisles for the person you seek.”

For blog marketers, that advice might translate as follows:

1.  The more relevant content you can post on the blog, the quicker the “find time” is likely to be. You can’t get to the “front of the store” without consistent content creation.

2.  Just as in the supermarket story, you need to know what you’re looking for. The blog content must be perfectly focused on your target market.

3.  The blog content must humanize both “shoppers” and providers. Content writers should imagine one specific person who’s experiencing one specific problem, suggests “Mo the Blog Coach”.

One thing we know for sure at Say It For You – whether at the supermarket or the blogosphere, you can’t just stand in place and hope to get found!

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