Be-a-Mentor Blogging for Business

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“To gain business with your blog, you should stop thinking like a salesman and start acting like your reader’s mentor. A salesman wonders how to get his next sale. A mentor cares about his students. He wants to help them get ahead and live a more fulfilled life,” Neil Patel advises.

The first way that blogging gets you customers is it shows you’re open for business, Sarah Carnes writes in HubSpot.com. The second way? It educates your prospects. Take your frequently asked questions (FAQs) and turn them into blog posts. Once a potential customer sees you as a resource, they are much more likely to consider you when they are considering buying the product or service you provide. After researching and building your target audience, you know what they care about most – and what keeps them up at night. Using your content to answer those fears means that you can begin to “own” the conversation.

In the book Good People, author Anthony Tjan names five types of mentors. At Say it For You, we realize that in different blog posts, a business owner or professional practitioner can take on one of these mentoring “roles’:

Master of Craft:
Communicate armed with facts from reliable, trusted sources. As a content writer, link to outside sources to add breadth, depth, and credibility to the ideas you’re expressing and the advice you’re offering.

Champion their cause
Comfort and connect with compassion and encouragement. Soft skills such as relationship-building and interpersonal communication are going to be as important in coming years as technical skills.

Co-pilot
“Collaborate” with readers, showing you understand the obstacles and challenges they face. Encourage them to “vent” by answering the tough questions in your content. But searchers haven’t always formulated their questions, and so what I suggest is that we do that for them.

Anchor
An anchor needn’t work in the mentee’s industry, but is someone who offers insights that readers can use to better cope with issues they are facing.

Reverse mentor
A reverse mentor can be of a younger generation with insights to share that can help older readers make sense of technology or see situations from a different vantage point.

What you can do with the blog is offer different kinds of information in different blog posts, curating content from many different points of view. In blogging for business, be a mentor!

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NASA Isn’t Looking for Astronauts

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As a speaking agent, James Marshall Reilly explains in the book One Great Speech, his biggest challenge is locating and identifying “experts” in varying fields, based on the requests of buyers and event sponsors. Reilly is looking for people as yet unknown in the speaking world. But don’t be confused, he cautions – when Bank of America wants to pay for a speaker, they’re not looking for a banker or financial services expert. The State Department isn’t looking for a diplomat, and NASA isn’t seeking a speaker who’s an astronaut. These organizations have plenty of their own in-house experts.

So what are these mega-company meeting planners seeking?’ Reilly says it’s someone with:

  • a unique perspective
  • a new idea
  • new information
  • passion
  • a story that resonates

Reilly’s insights sure resonated with me. As blog content writers, those are the very qualities we’re aiming for in helping our clients’ stories resonate with their target audiences.

Unique perspective
The typical website explains what products and services the company offers, who the “players” are and in what geographical area they operate. The better websites give at least a taste of the corporate culture and some of the owners’ core beliefs.  It’s left to the continuously renewed business blog writing, though, to “flesh out” the intangibles, those things that make a company stand out from its peers. In other words, it’s the blog that gives readers context within which to process the information.

But, from whose perspective? We can use blogging to offer searchers the relevant, up to date information they came to find, giving it to them in short paragraphs and in conversational style, then leading them to take action. But it’s crucial to present information from the customer’s perspective, not ours. Where we are is never the starting point!

Passion resonates
When online readers find a blog, one question they need answered is “Who lives here?” In terms of achieving Influencer status – it takes passion, and it takes opinion, we’ve learned at Say It For You. Sharing the obvious slant may be vociferous, but if it’s not passionate, it won’t resonate with readers.

Information
Very much like the folks most likely to be in attendance at a Bank of America or NASA conference, blog site visitors are already interested in the subject at hand and may already know quite a bit of information on that subject. While there’s very little likelihood that the “startling statistics” you offer to capture readers’ attention will be “new news”, facts and statistics need to be “unpackaged” and put into perspective.

No, Bank of America may not be looking for a speaker with a finance degree, and NASA may not hire an astronaut for the keynoter at their conference. But if you can turn information into stories that resonate in your blog posts, online readers may just “hire” -YOU!

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For Finding…Teaching…Leading….Following…Blogging to Praise

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This fall’s issue of Employee Benefit News had the most wonderful section featuring the 13 winners of Excellence in Benefit Awards. Honorees were praised:

  • for finding unexpected resources…
  • for shining a spotlight on top talent…
  • for putting people over profit…
  • for leading and advising with empathy…
  • for teaching, not preaching…
  • for thinking beyond the benefits…
  • for following the facts….

“Highlighting your employees’ achievements is the key to success”, J2, the Montreal-based procurement management company reminds visitors to its website. But small businesses might feel they can’t afford proper employee recognition,  HR & employee engagement company Gethppy.com realizes, offering suggestions for shout-outs, offers of professional development opportunities and non-cash awards..

At Say it For You, we encourage our blogging clients to use their blog as an employee recognition tool. Highlighting employee accomplishments in a blog brings a two-way benefits: When readers learn about an employee’s enthusiasm and how that person put in extra time and effort in serving customers, that tends to cement the customer’s own relationship with the company or practice. As featured employees proudly share those write-ups with friends and family, the blog becomes a gift that keeps on giving.

When you blog, we remind business owners and professional practitioners, you verbalize the positive aspects of your business or practice in a way that people can understand. You put your recent accomplishments down in words. You review the benefits of your products and services and keep them fresh in your mind. In other words, you are constantly providing yourself with training about how to talk effectively about your business.

While you may encourage your own employees to read the blog, not every employee will not be interested in contributing content. In fact, it’s not unusual for some employees see blogging as just one more task making their work load heavier. Everyone likes to be appreciated and thanked, though, and the blog is the perfect place to do just that.

Do you have a team member who should be praised by you to your readers?:

…for finding unexpected resources?
…for finding new and better ways to do things?
…for thinking beyond the basics?
…for leading and advising with empathy?

Think about featuring your team members in your blog!

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Who Should Definitely Read This Blog?

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Every month my Mensa monthly newsletter Mind has a book review section, and I love the way that review is presented. First, there’s a page-long description of what the book is about. But then, there are three smaller sections:

  1. Has this book changed the way you think or your attitude towards life?
  2. Who should definitely read this book? Why?
  3. Provide a short characteristic section, an awesome sentence, or an inspiring quote.

Question #2 is one that we blog content writers need to ask ourselves each time we work on a post on behalf of a client – Who should definitely be reading this?? That’s because, just as the only people who will be receiving the Mensa newsletter are those already qualified to be members, visitors to our blogsite “self-select” in terms of choosing to click on the link and read our content.After all, while I’m fond of thinking of ghost blogging as an art, there’s quite a bit of science to it as well.  A blog can’t be all things to all people, any more than any business or professional practice can be all things to everybody.  The blog must be targeted towards the specific type of customers you want and who will want to do business with you.
Years ago, I heard humor speaker Ron Culberson at a National Speakers Association meeting tell an anecdote that neatly sums up the need for audience targeting:

A woman attending a conference says, “This is the most boring conference ever. I’m going to skip the keynote address that’s coming up next and go to the beach.” Overhearing her, a man asks, “Do you know who I am? I’m the division president and I’M the keynote speaker!” The woman responds “And do you know who I am?” “No,” responds the man. The woman gets up and leaves…..

One of the very first principles of blog marketing is targeting.  Not only must the content you include in your business blog (or, in the case of Say It For You clients, the business blog content created by your freelance blog writer) offer valuable and up-to-date information, you must make clear to readers that the information has been assembled specifically for them:

  • You understand their concerns and needs .
  • You and your staff have the experience, the information, the products, and the services to solve exactly those problems and meet precisely those needs.

If readers find themselves asking “Don’t you know who we are?” those searchers are going to do what that woman conference attendee did – get up and leave.

A tantalizing title, well-researched content, opinion, story – all important elements to include in your well-thought-out blog post. But, before hitting the “Publish” key, ask yourself, “Who should definitely read this blog and why?”

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Guest Post: CMO Skills Essential for Marketing

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Since our Say It For You writers often work under the direction of a company’s Chief Marketing Officer, this insightful guest post about effective CMOs is of interest. Author Dana Harris is a writer and a freelance marketing specialist. She has been writing articles on marketing tips and strategies for over five years.

CMOs are invaluable members of any company. However, their role constantly grows and transforms due to the continuous evolution of the marketing world. From new tactics to the latest trends, there’s no shortage of skills and tools for marketers to master. But which strengths are truly essential for a chief marketing officer? This blog discusses what you need in a good CMO.

This Chief Marketing Officer resume guide details the top five common traits of a competent CMO:

  • good leader
  • quick adapter
  • customer-centered
  • great communicator
  • excellent data analyzer

A CMO needs each of these fundamental skills to fulfill all of the responsibilities of their position.

However, these are not the only desirable traits. A CMO’s role is so influential that it can make or break a company’s brand image, sales, and overall profit. It’s critical to prevent a decline in any of those areas. Here are five more skills your CMO should possess to boost your marketing efforts and impact.

Goal Setting

Knowing how to set goals is a significant marketing skill. As the leader of a company’s marketing department, it’s certainly a must-have skill for a CMO. They should know how to implement marketing tactics that align with the company’s goals. Not only that, they should continually aim for a stronger brand and a greater product reach. Even the best marketing strategy risks failure with no guiding goals in mind.

Understanding of UX & UI

Technology is a critical element for a marketing campaign to reach its full potential. This reason is why a company’s CMO and technical team must work together. However, a CMO with knowledge of basic UX/UI design skills is extremely valuable. These skills allow the CMO to build a consumer experience that supports a company’s marketing goals and strategies. Also, the technical team can achieve much more when the CMO has a basic working knowledge of their design skills.

Creativity and Innovation

The ability to be both creative and innovative is essential in the marketing field. Marketers should constantly look for new methods and inventive ways to execute marketing plans to keep up with the latest trends. A creative CMO has a better understanding of consumers and can deliver a valuable experience to them. The combination of data-driven insight and creative thinking is the perfect recipe for actionable campaigns.

Content Management

Did you know that 94% of consumers go to the internet to research products? People often go to Google to look for information and resources during the purchasing process. This fact shows the importance of content marketing. Content marketing covers the constant development and optimization of blog posts, videos, eBooks, whitepapers, and other content pieces. Content management skills have become essential with so much centered on the internet.

Excellent Storytelling

Every effective marketer should be a good storyteller. They should be able to use data to weave a compelling story and put the company’s name on top. Customers typically buy products based more on emotion than logic. A CMO must appeal to the audience’s emotional side and compel them to buy into the brand. Powerful storytelling speaks into the lives of customers and connects a product directly to a solution. It’s a balance of both emotion and logic.

Wrapping Up

Indeed, a chief marketing officer is a very complex and diverse role that is constantly evolving. Companies seeking a capable CMO shouldn’t overlook these essential skills, and neither should those seeking to be the next CMO. Regardless of marketing or technological advances, these skills will take both the CMO and the company confidently into the future.

 

 

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