The Other Side of Showing What It takes

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In Tuesday’s post, we discussed the importance of “bragging” to make readers aware of “what it takes to do what you do and how much effort you put into acquiring the expertise you’re now going to be able to use for their benefit…”

The other side of “showing what it takes” involves how-tos and useful pieces of advice, explaining what steps will be involved in readers accomplishing a particular goal. One aspect of blogging is putting your own unique slant on best practices within your field, calling attention to rules and safety procedures of which readers need to be aware.

Actually, from a content writer’s point of view, giving instructions is a lot harder than first appears. There is no end to the technical information available to consumers on the internet. Our job, therefore, becomes helping readers understand, absorb, buy into, and use that information.  One way to empower customers to make a decision is to help them understand the differences between various industry terms, as well as the differences between the products and services of one business compared to those offered by another.

The advice Entrepreneur Magazine’s Ultimate Small Business Marketing Guide offers starts with giving away information to get clients. “By providing visitors with free and valuable information and services, you entice them to return to your web site often.” Ironically, many business owners are initially afraid to share “too much” information with prospects until after they’ve become clients. At Say It For You, our experience has been that providing useful instruction to prospects instills confidence in the provider and cements the relationship.

Blog content is part of the BRAN analysis process prospective clients use when choosing a provider of any product or service:, and taking readers through that process is a way of “showing them what it takes” to achieve the results they want or the answers they seek.

B = What are the benefits?
R = What are the risks?
A = What are the alternatives?
N = What if I/we do nothing?

“Bragging” makes readers aware of what it took for the business owner to be able to offer such a high level of expertise and experience. Taking prospects through BRAN analysis shows what it will take on their part to achieve the hoped-for outcomes.

Blog content marketing addresses both sides of the “what does it take?” question.

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You Don’t Have To Be a Blog Content Writer to Write

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“A writer writes, always.,” says the grand-prize winner of the Writer’s 500-word essay contest Michelle Y. Green. She doesn’t have to be at her keyboard or scribbling in a journal to write, she explains, because simply being curious and paying attention to details are any writer’s greatest tools.

In fact, several of Michelle Green’s pieces of advice for those new to writing are a perfect fit for blog content writers.

  • Many writers add one sentence, then subtract two or three words. Instead, just let the words flow.
    Blog content writing should be conversational and informal. Are second drafts even needed? Yes, but later, after you’ve let the thoughts flow, we tell content writers at Say It For You. Even more important than checking for spelling and grammar errors, though, is visualizing your target readers, and making sure your blog post is addressed to them, in their language, and that you’ve addressed their concerns.
  • Read what others are writing.
    Reading, bookmarking, clipping – and even just noticing – new trends and information relating to your business field goes a long way towards keeping the blog “quiver” stocked with content ideas. Blog marketing involves knowing what’s being said by competitors, what’s trending, what aspects of your field are being discussed..
  • Enjoy research.
    To deliver quality writing of any kind, you’ve got to keep educating yourself, reading everything you can get your hands on, citing sources by paraphrasing and hyperlinking back to the page where the information originated. You then “translate” that information by putting it into context of your primary topic.
  • Notice details.
    Successful blog content writing is all about the details. Websites provide basic information about a company’s products or a professional’s services, but the blog content is there to attach a “face” and lend a “voice” to that information by filling in the finer details about the people behind the business and the choices they’ve made.   .

You don’t have to be a blog content writer to write – just feed your own natural curiosity – and take notes!

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Did-You-Know Content Teasers

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Tidbits of information can turn into content marketing treasure, we’ve learned over the years at Say It For You. Did-you-know content “teasers” not only spark interest when used in blog post titles, but can be used to describe your way of doing business, clarify the way one of your products works, or explain why one of the services you provide is particularly effective in solving a problem. A recent edition of the Farmer’s Almanac Gardener’s Guide proves my point…

  • Heirloom varieties of kidney, navy, and pinto beans, once considered a subsistence food (what you ate when the cupboards were bare) are now considered “gourmet”. Do not add nitrogen to the soil, because legumes “fix” nitrogen from the air around their roots.

Business owners and professionals stay abreast of trends in their fields by subscribing to trade journals and consumer magazines, scouring websites and newspapers, and by talking to colleagues and customers about the “latest and greatest”. Content readers, on the other hand, largely expect their service and product providers to have done all that work for them, keeping them up-to-date on trends and putting the information into perspective.

  • White asparagus is simply green asparagus that has been grown in the dark (sometimes under black plastic), because plants turn green only when their chlorophyll is exposed to sunlight.

(There are actually three different varieties of asparagus – green, white, and purple, each with a unique flavor.) Offering little known facts and explanations related to your own topic can engage readers’ interest, enticing blog visitors to keep coming back.

  • “Stand-ins” include Mexican mint marigold (stand-in for tarragon), lovage stand-in for celery), Vietnamese coriander (stand-in for cilantro) and salad burnet (substitute for cucumber).

Offering helpful hints is a way of engaging visitors through your blog articles. Find complementary businesses or practices, I advise content writers, asking those business owners or practitioners for tips they can offer for you to pass along to your readers. The best tips and hints, I added, are related to some a topic currently trending in the news, especially one affecting your industry.

 

  • Hummingbirds need an enormous amount of food relative to their size, so it may not be so much a matter of variety of plants but the quantity that attracts them.

In content marketing, quantity counts. It is difficult to get “traction” with an inconsistent or slow content publication schedule,; the “frequency illusion” refers to the fact that the more times time readers are exposed to your message, the more of a presence you will have in their minds.

  • All plants have specific needs pertaining to the amount of sun and water, type of soil, and growing space. Poor placement causes problems.

Find the right niche for your blog. When you demonstrate your own passion for a topic, readers will be more invested in what you have to say, Semrush.com advises new blog content creators.

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How Will They Experience Your Blog Post?

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Ellen Dunnigan

 

At a recent Drive Indy event, executive coach Ellen Dunnigan emphasized the mantra “Intentionality is the hallmark of influence”. Keeping in mind the formula P+A=MA (purpose + Audience = My Actions), before entering a room or beginning an encounter, you must predict, Dunnigan advises,  how they are likely to react to your presence. Your presence includes the way you look, the way you carry yourself,  the words you choose. How do you intend for the person or people you will face to experience their encounter with you?

Always ask yourself, Dunnigan urges, what the single most important point (of the meeting, the encounter, the speech) will be. Translated into content creation, that very concept is expressed as “The Power of One”. Each blog post should have a razor-sharp focus on just one story, one idea, one aspect of your business, we teach at Say It For You. Focused on one thing, your post has greater impact, since people are bombarded with many messages each day. The Power of One also means targeting one audience per blog post. The more focused a blog is on connecting with a narrowly defined target audience, the more successful it will be in converting prospects to clients and customers.

In dealing with an employee whose dress or manner of speaking with customers needs changing, a member of the Drive Indy audience asked Dunnigan, how can I best approach that encounter? Again, intentionality is the saving force, was the speaker’s answer. In preparing for the meeting, focus on the “single most important point”, predicting how the employee is likely to experience the encounter.

“Executive presence” means showing up – at the head of a room or on a web page, as confident and competent, respecting your audience while “predicting” their response to the information or advice you’re providing. “It’s your rant, but it’s all about them,” as I stressed in my last Say It For You post. People generally don’t like to have their assertions and assumptions challenged, even if they respect your expertise and have a need for your products and your guidance.

How will your readers experience the blog post you’re preparing to publish?

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Are You Targeting Cat Owners or Dog Owners?

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Reading through the Harvard Business Review the other day, I discovered a startling piece of scientific information that content marketers need yo know: Cat owners are more cautious consumers than dog owners! Professor Xiaojing Yang of the University of Southern California explains that consumer behaviors are driven by two opposing mindsets:

  • a promotion focus (eagerness, risk seeking, desire to maximize gains) – Dogs’ openness and adaptability are associated with a promotion focus.
  • a prevention focus (caution, risk aversion, priority on minimizing losses – Cats’ wariness and aloofness are association with a prevention focus.

Given the prevalence of pets in our society, Yang concluded, “:they’re an important part of our socialization”. How can this understanding be put to use in marketing products and services? When the features and benefits are mostly promotion-related, Prof Yang suggests, companies might feature dogs in their marketing materials. When they have more to do with prevention, cats would be a better choice.

Calls to Action in persuasive blog posts, as we know at Say It For You, can succeed only if our content has tapped into an underlying need or “desire” on the part of the reader. In the book Well Spoken, Kevin Mayer lists possible “wants”, or persuasive appeals to help prospects be willing to move forward and take the desired action, including approval by others, cleanliness, convenience, safety, health, or safety, each goal may be understood from either a promotion focus or a prevention focus.

No blog – and certainly no blog post – can be all things to all people. Each post must be targeted towards the specific type of customers you want and who are most likely to want to do business with you.  That way, the appeals, as well as the way they are presented, can be chosen specifically for that customer – the words you use, how technical you get, how sophisticated your approach, even the title of each blog entry.

In your content, are you targeting cat owners or dog owners?

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