Blog Marketing and Job-Seeking – Sisters Under the Skin

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Today’s post was contributed by guest Ruth Sternberg, a coach who helps mid-career professionals more effectively convey their value to employers and entrepreneurs capture more market share with clearer branded materials. She can be reached at Ruth@confidentcareersearch.com .
You can also connect with her at https://www.linkedin.com/in/navcoach/.

 

 

Congratulations! You have started your own business. You have courage. You have a mission. But how do you know your product or service will sell?

This is the driving question for all entrepreneurs. The same question causes job seekers stress as they hit “send” and wait for a reaction to an application submission. Most of us, whether we are working for ourselves or looking for a job, go about answering the question backwards. We assume that our idea is great, and that our skills speak for themselves. Friends and family have said so. We are sure everyone else will agree, so we adopt the “build it and they will come” philosophy.

We might hit it out of the park, as in the movie Field of Dreams. But will the stadium be empty? Selling anything, whether it be your skills, a product, or your consulting services, requires an understanding of what your customer—or in the case of a job seeker, the employer— needs. It sounds obvious. But in the age of social media and instant gratification, it’s not so simple. Today’s consumers are sophisticated. They don’t take promises at face value. Companies do not hire candidates just because they have the required technical skills.

Today’s “buyer” wants validation. It can be customer reviews, your LinkedIn recommendations, the quantifiable proof you give on your resume, or your social media posts. Top marketing voice Mark Schaefer, author of Marketing Rebellion: The Most Human Company Wins, points out that marketing a product requires a competitive advantage. To sell successfully, you must identify an unmet need and then build your message around that. Most companies confuse “what they sell” with “what the customer actually buys.” A tech company might have a great product. But the customers are really buying the great customer service. Starbucks doesn’t sell coffee; it sells community.

A job candidate might have all the right training and degrees, but hiring managers are really buying the ability to identify and solve problems, get along with different kinds of team members, and grow profits. Think about it: When an ad pops up in your Facebook feed, or when you are perusing Amazon or looking for a roofing contractor, do you just click “buy” without proof that you won’t waste your money?

Today’s consumer faces hundreds of choices and needs some way of differentiating one service provider (or job candidate) from all the others on the market. Here’s what you must do if you want to differentiate yourself in a competitive market:

Identify your customer. Who will make the decision to buy? Is it a mom? A CEO? A hiring manager? What do they prefer? What are their characteristics? What does the hiring company specialize in? What problems does it solve? What decisions does it face?

Figure out where your customer (or hiring manager) is. Is it on Facebook? Reddit? An industry website? Twitter? Maybe your customer supports a certain cause and is part of a Meetup or Facebook group talking about that. Are industry leaders members of a professional organization? Is there a Zoom event that will attract people in your industry? Are you on LinkedIn? Show up where your customer is and contribute to the conversation to find out what you need to deliver.

Decipher what makes you relevant to the buyer. Great service? Commitment to supporting certain values? Have you solved significant problems for your previous employers? What are they? Research the targets. Read articles, websites, and ask insiders.

Determine how to deliver your message of relevance. Content can sell, whether it’s video, social media content, or other avenues. Job seekers know they need a great resume. They also need fully keyword-optimized LinkedIn profiles. Check your marketing materials. Are they addressing the customers’ chief concerns? Create ways to engage! Will you write a cover letter? Post a LinkedIn article? Get seen and noticed!

Measure and adjust. Collect sales data. Look at your social media metrics. Who’s following you? Are they engaging with you? Job seekers: Document your progress as you apply for roles, noting whom they’ve talked with and what responses they received.

Winning the sale or the job offer is not magic. It is not instant or simple. But if you are struggling with your strategy, these tips should get you started down the right path.

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Put Some First-Person Impact in Your Business Blog

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“You thought I was just brewed leaves and nothing more, but I’m the most consumed drink in the world next to water. I have launched ships and started wars, and I helped birth your country.” So begins a three page article by Kate Lowenstein and Daniel Gritzer about the history of tea.

We know what it feels like to be human and write from the perspective of a human. But, what does it feel like to be a shoe or a pencil or a dictionary? The point of view in a story, is “the narrator’s position in the description of events,” explains Pamela Hodges in thewrwitepractice.com. 

Looking for unconventional, potentially striking ways to explore what it means to be human in your writing?  It may seem counterintuitive, but personification—ascribing human qualities to inanimate objects—can open new avenues to plumb the depths of human experience, writes Katherin Quevedo of the Science Fiction Writers of America.

Whether you’re representing an inanimate object or a very human business owner or professional practitioner, first person writing has a certain power. Admittedly, nobody likes people who speak of nothing but themselves, but in blog marketing, I stress first person writing because of its one enormous advantage – it shows the people behind the posts, revealing the personality of the person or the team standing ready to serve customers.

  • “At —— Dry Cleaners, we believe….”
  • “At ——— Heating & Air, we always…..”
  • “Despite the widely held belief that….., I’m convinced that……”

In blogging, of course, different posts serve different purposes. First person (“I”, “I’m”,” we”, “we’re” packs emotional punch. Second person pronouns (“you”, “your”, and “you’re”) can be a good fit for how-to blog posts, while third person (“he”, “she”, “they”) pronouns may be the choice for news items.

Whether you as owner or practitioner are doing the writing or using the services of a blog content writer, your perspective can be provided only by you, in first person, straight to the readers:  In the blogosphere, the more personal, the better.

On the other hand, all content writing for marketing blogs needs to be based on the “you”s who are the targeted readers, and about their wants and needs. Bottom line? Keeping your target audience (the “you”) in mind, put some first person impact in your business blog!

 

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Rubber-Banding the Information in Your Blog

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“Let’s say you need to drink nine glasses of water a day, wear nine rubber bands on your left arm. Every time you drink a glass, move one rubber band to your right arm…Your goal is to get all of the rubber bands onto your right wrist by the end of the day,” womensrunning.com advises.

Hitting precisely the right “advertorial” note is the big challenge in corporate blog writing.  In fact, one point I’ve consistently stressed in these Say It For You blog content writing tutorials is how important it is to provide valuable information to readers, while avoiding any hint of “hard sell”.  Well, providing practical, actionable tips and helpful hints is a way to accomplish that very goal. 

Networking colleague Beth Stackhouse, owner of Stackhouse Interiors in Columbus, Ohio, offered a practical tip for home décor: To add color (as well as spices for the pantry) use indoor plants. Beth’s own peppermint, basic, and parsley plants add oxygen, color and texture to her living. Large plants make a room stand out, and are a great option for those on a budget who want to elevate their interior design.

Leadership coach and author Dow Tippett offers a practical tip for improving mental health – creating a gratitude ledger.

So, as a business blog writing trainer, how would I advise adapting that “helpful hint” strategy to marketing your business or practice?

1. Find complementary businesses or practices.  Ask the owners (or cite their blogs) for tips they can offer your readers.  Pet care professionals can share tips from carpet cleaning pros – or the reverse! If you’re a carpet cleaning pro, you can share tips from allergists. If you’re an insurance advisor, offer tips from car dealers about accident prevention.

2. Of course, you’re going to want to add some tips related to your own products and services. your own.  Fellow network board member Steve Rupp offers tips on cleaning windows as well as tips for buying a house.  A restaurant’s blog might offer hints on tipping etiquette or the temperature of “rare”, “medium” and “well-done” steaks. Whatever the product or service, readers will be hungry for information that helps them gain maximum advantage for buying and using it.

“Rubber-band” your blog content along with your water consumption. Helpful hint blog writing can be very useful to your business or practice!

 

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How Sharp is Your Blog Content Axe?

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“This year, consider closing the gap between your actions and objectives,” writes Chip Munn in financialplanning.com. Harking back to Abe Lincoln (who reportedly said that if he had six hours to chop down a tree, he’d spend five of those hours sharpening his axe), Munn believes it’s time for financial advisors to follow that advice in their practices.

As a “financial planning emerita” I find several of Munn’s practical suggestions relevant for our work as blog marketers:

Document your processes
New opportunities present themselves when they’re in front of you on paper, Nunn observes.

The secret weapon for us blog content writers takes the form of an “idea folder”. That folder could be an actual folder in which newspaper and magazine clippings are collected, a little notebook you carry around, or take the form of a digital file on a phone or tablet.  We “load up” with content for future posts and stay current in the “now” by reading, bookmarking, clipping – and even just noticing – new trends and information relating to each of our clients’ business fields.

Embrace technology
There are exciting graphic design tools and email platforms that have improved the speed and ease of client-facing interactions, the author adds.

The blog platform (in the case of this Say It For You blog, WordPress®) takes care of formatting the content in the form of text and images, and provides a framework for getting it onto a website. The blogging platform also makes it easier for a search engine to categorize the blog entries. Content writers do well to take full advantage of the capabilities of each client’s chosen platform.

Focus on your ideal client
How are you making yourself visible to your ideal clients in the community? What are you delivering tangibly to clients that demonstrates your value? asks Nunn.

If what freelance blog writers do is help business owners build their brand, then the process of deciding what to include in the corporate blog becomes one of the writer helping the owner with self-discovery and of discovery of their ideal client profile.

Leverage your cooperation with people
Build collaboration with other professionals and with your own team, the author counsels.

To be effective content writers, we must engage with not only the business and practice owners who hire us, but with their employees and customers. In fact, in order for our content to appeal to a “better kind of customer” (one who buys for the right reasons and remains loyal,), we can incorporate “learning questions” in the blog posts, relying on readers’ ability to arrive at intelligent answers once we’ve provided intelligent questions and options through the blog content.

Engage your unique wisdom and abilities
Delegate or outsource activities that drain you and focus on those that give you energy and excitement, Nunn advises.

With blog marketing becoming such an indispensable customer acquisition tool, ghost blogging becomes an outsourcing solution for busy business owners who have long-long business goals but who are short-short on time.

Financial planning or blog content writing – old Abe was onto something, I agree. Sharpening our content writing “axe” is advice we try to follow at Say It For You!

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Taking a Moment to Introduce Yourself in Your Blog

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The other day, when I opened my Indianapolis Star (yes, I still enjoy a “real” morning paper, not the digital version), the following note, printed on a strip of white paper, fell out.:

Good morning. We just wanted to take a moment to introduce ourselves. We are
Bobby and Jenny…. We have been your carriers since September, and we hope to
give you the best service possible. If you have any concerns, please feel free to call
or text…or you can email at ………. Hope you have a wonderful day. We really
appreciate you..

Wow! What a wonderful reminder of the power of personal communication, I thought. And,
because as blog content writers we are in the business of personal communication, I wanted
to share this story with my Say It For You readers. This note from my newspaper mail carriers,
I think, reminds us of an all-important point: blog content writers must focus on personal
anecdotes and on the personal values of the business owners and the people promoting their
products and services.
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One interesting perspective on the work we do as professional bloggers is that we are interpreters, translating clients’ corporate message into human, people-to-people terms.  That, by the way, is the precise reason I prefer first and second person writing in business blog posts over third person “reporting”. I believe people tend to buy when they see themselves in the picture and when can they relate emotionally to the person bringing them the message.

Personal doesn’t necessarily mean over-casual or informal, however.  In fact, for us freelance blog content writers, getting the tone exactly right for a new client is the big challenge. Crystal Gouldey of AWeber Communications names five different “tones” to consider when planning a blog:

  • The formal, professional tone
  • The casual tone
  • The professional-but-friendly tone

Regardless of the topic, I believe, the blog is the place for readers to connect with the people behind the business or practice. To the extent readers feel there are real people introducing themselves and offering solutions, the material will not be perceived as too academic-sounding or overly “sales-ey”.

Whether you’re doing your own writing or using the services of a content writer, take the time to introduce yourself in your blog!

 

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