Cutesy is for Dolls, Not Blog Post Titles

/0 Comments/in /by

Flea Market Home & Living wasn’t the only home decorating magazine I browsed (see Tuesday’s post) in the course of “reading around” to get fresh blog marketing ideas and inspiration. Paging through Modern Home, I couldn’t help but be amused by the clever, “cutesy” article titles:

  • Starting Fresh
  • Sofa, So Good (go ahead, say it aloud)
  • Yay, Boucle!
  • How Do We Love Boho? Let Us Count the Ways
  • Soft Rock
  • Find and Seek
  • Can You Handle It? (decorative knobs and door pulls)
  • From Found to Finished

Unfortunately, when it comes to blog marketing, clever, cutesy titles are far from sofa, so good. The name of your blog post must make clear – to both searchers and search engines – what the post is about, and mystery titles simply don’t get that job done.

In Keyword Research for Magical SEO, Jennifer Lawrence lists different post title approaches:

  • Listicles (10 Ways to….. 15 Reasons to…..)
  • How To…
  • Questions:
  • Mistakes to avoid…..
  • Comparisons (Which is better – ____ or ___?)

Whichever of these you select, Lawrence stresses, it’s important to first do keyword research and then incorporate one of the keywords in the title itself as well as in the body of the article.

Yahoo!small business explains there are three categories of keywords:
Generic –basic words that describe a product or service “( camera”, “accountant”, ”chiropractor”).
Descriptive – these keywords have adjectives to narrow the focus, such as “Indianapolis accountant” or “digital camera”.
Targeted – these keywords apply to only one product or service, such as “tax accountant” or “Samsung Galaxy 8 phone accessories”

Aside from SEO considerations, a blog post title in itself constitutes a set of implied promises to visitors: If you click on this title, you’re telling readers, it will lead you to a blog post that discusses the topic mentioned in the title. (As comedian Jerry Seinfeld put it – the pilot should end up where it says on the ticket!)

Sofa, so good. Truth, though, is that no clever title, even one that incorporates well-researched keyword phrases, can substitute for well-written, relevant content in the blog post itself, content that provides valuable information to your readers.

Facebooktwitterredditlinkedintumblrmail

Personalizing Blog Content – on Both Ends

/0 Comments/in /by

We need to update the definition of the word “personalize”, Stu Heinecke insists in his book Get the Meeting. Why? To differentiate between the two forms “wide” and “deep”. Wide personalization, Heinecke explains, applies readily available data across an audience, while deep personalization applies individualized research findings to produce unique outreach elements, one by one.

Can blogging do both?

Personalizing on the audience end:
At Say It For You, I teach that everything about your blog should be tailor-made for that customer – the words you use, how technical you get, how sophisticated your approach, the title of each blog entry – all of it. And since we content writers are hired by clients to tell their story online to their target audiences, we need to do intensive research, as well as take guidance from the business owner’s or practitioner’s experience and expertise.

Now, since blogging is part of inbound marketing, it cannot involve researching each individual’s hobbies and preferences, creating and shipping unique gifts in order to “get the meeting”.

On the other hand, as Mo the Blog Coach explains, having an abstract audience in mind when creating content is ineffective, causing you to ramble on, trying to help ALL the people. Instead, she advises, “humanize your reader, singling them down to one specific person experiencing one specific problem.

Personalizing on the blog marketer’s end with I-you language:
In blog marketing, I stress first person writing because of its one enormous advantage – it shows the people behind the posts, revealing the personality of the person or the team standing ready to serve customers.

It was apparent the editors of Flea Market Home & Living magazine had latched onto this exact secret. Each page featured a designer – or homeowner – statement beginning in first person:

  • “I make things out of what most folks consider garbage and get an inordinate amount of pleasure from it.”
  • “I try not to follow any rules. I really try not to copy anyone and I try to avoid trends.”
  • “I believe your sense of color is like a muscle that needs to e exercised.”
  • “I feel good supporting the local Goodwill. Plus, with the money I save, I feel better about the occasional splurge.”

In blog marketing, customers might be asked for statements like these – sharing stories of unique ways they used your product or service, or describing a problem you helped them solve. On marketers’ end, “I” and “we” statements give readers the feeling that the providers of the services and products are speaking directly to them. In fact, in business blogging, one goal should be to present the business or practice as very personal rather than merely transactional, reminding readers that there are real life humans behind the content on the website.

Blog content with the greatest chance of success is personalized on both ends!

Facebooktwitterredditlinkedintumblrmail

Blog Content Writing – Up For the Count

/0 Comments/in , /by

word count for blogs

One “fake fact” included in Alex Palmer’s book Alternative Facts is that part of the reason Charles Dickens’ novels ran so long is that he was paid by the word. Truth is, while his novels’ length was often dictated in advance, Dickens’ earnings were pegged to the number of novels sold.

Today, some professional writers for hire choose to charge based on word count or page count, while other ghostwriters prefer to charge flat project rates or hourly fees, varying by experience, subject matter and location, Brafton, a leading UK content marketing company explains.

As much as we all wish for it, there is no simple answer to the question “What is the right length of a blog post?” A longer blog post doesn’t necessarily rank better than a short one. The reason search engines generally appear to favor longer posts is because they are detailed, hence considered to be providing more information to readers. But, when writing blogs, one needs to consider the topic, the goal, the target audience, the industry, and the competition to find which length works best. Focus should be on quality, not quantity.

You know your business and your customers better than anyone else, so why would you hire a ghostwriter to take over such an important task as blogging? There are plenty of reasons, Shandra Cragun of BKA Content explains:

  • You lack the time to write lengthy, informative blog posts.
  • Writing isn’t your strong suit.
  • The content creation process overwhelms you.
  • You want to elevate your brand’s story with well-written and highly engaging content.

In terms of word count, Cragun observes, there are some topics for which only so much can be said, while there are others about which a lot more can be said. Don’t give a ghost blogger a word count request that far exceeds the collective information on the subject, she cautions.

Opinions have always differed on the optimal size for a blog post. Having composed blog posts (as both a Say It For You ghost writer and under my own name) numbering well into the tens of thousands, I’m still finding it difficult to fix on any rule other than “It depends!”

Chip and Dan Heath’s book The Power of Moments describes research that found that when people assess an experience, they tend to forget or ignore its length, instead rating the experience based on the “peak” (best or worst moment) and the ending. My conclusion about word count? As Albert Einstein famously said, “Make everything as simple as possible, but not simpler.”

Facebooktwitterredditlinkedintumblrmail

Add the Fred Factor to Your Business Blog

/0 Comments/in , , /by

user friendly blogs

Within ten minutes of his house are two giant hardware stores that are known for their low prices , Mark Sanborn relates in his book The Fred Factor, but he never goes to either one. Instead, Sanborn goes to a smaller store about ten minutes away. There, when you walk in the door, knowledgeable helpful staff members greet you and take you to the exact spot where you can find what you need. And, Sanborn adds, they ask enough questions to find out if what you asked for is what you need for the job. All organizations have access to the same information, training, compensation systems, and processes. So why do some succeed and others flop, Sanborn asks? The secret is passionate employees.

How can that “Fred Factor” be made to come across a computer screen, I wondered. With so many potential customers meeting you online these days, rather than in person, how can you replicate the feeling of being greeted by “knowledgeable and helpful staff members”? First-time blog site visitors can, indeed, become customers IF, Neil Patel explains, “you listen to them and give them a good visitor experience.” The goal – moving visitors upwards through the “trust pyramid”, from awareness to understanding, then belief, and finally to action.

The process begins, Patel says, with defining your ideal reader. See that customer as one person, not as groups of people, then develop a unique selling proposition around that very person. Just a Sanborn was saying about his favorite hardware store, success is all about solving problems and making customers happy. What valuable gift can you give to your first-time blog visitors in order to excite and retain them. Put yourself in their shoes and feel their pain, Patel says.

Sanborn was impressed with the fact that the hardware associates were right there at the door to welcome him and help him navigate to precisely the right shelf to find what he needed. In precisely the same way, now that visitors have found their way to your blog, your immediate challenge is to put them at ease by assuring them they’ve come to the right place and convey that they are valued.

Translating a face-to-face shopping experience into a digital visit is the challenge we blog content writers take on. Saying you offer superior customer service is never enough – you have to specifically illustrate ways in which your company’s customer service exceeds the norm. Stories of all kinds help personalize a business blog. Even if a professional writer is composing the content, true-story material increases engagement by readers with the business or practice. Case studies are particularly effective in creating interest, because they are relatable and “real”.

You might not think of simplifying your website navigation as another way to personalize your service, but it absolutely is. Both the content of your blog posts and the navigation paths on the blog site had better be easy, calling for fewer keystrokes and less confusion. Just as the hardware salesperson asked questions before taking Sanborn to the right section of the store, the website can help “steer” visitors to the right click.

Think of ways to add a “Fred Factor” to your website and blog.

Facebooktwitterredditlinkedintumblrmail

Using the Cs for Virtual Meetings and Business Blogs

/0 Comments/in , /by

“Meetings should matter, especially when those meetings are taking place exclusively online,” author Paul Axtell posts in the book Make Virtual Meetings Matter. No one wants to be called in for a meeting that could have been an email.

You can transform those opinions by holding a meeting that is efficient and productive, useful and important, Axell explains. Leadership development consultant Jill Hinrichs tells how to use the Cs, each of which can be applied to business blog content writing:

Clarity
Make clear what the purpose of the conversation or meeting is and the outcome you are committed to producing. Keep tasks short, clear, and actionable.
The job of a blog post headline is to get people to read your article, but you must respect the reader experience. The expectations set up in the title must be fulfilled in the content, which itself must remain focused.

Connection
What is our relationship to each other and what is our shared experience? Who are you and with whom have you been dealing. What is our shared experience?
At Say It For You, I tell newbie blog content writers: “Everything about your blog should be tailor-made for that customer – the words you use, how technical you get, how sophisticated your approach, the title of each blog entry – all of it.” Since we, as ghostwriters, have been hired by clients to tell their story online to their target audiences, we need to do intensive research, taking guidance from the client’s experience and expertise.

Candor
What is the relevant information we need to have in order to make good decisions? Create trust and share values, Hinrichs advises.
Blog readers want to feel trust in your know-how and professionalism and you won’t be able to help them until that trust happens. Readers who visit your blog are trying to learn about the business owner or practitioner behind the blog. One way to address that need is to use opinion to clarify what differentiates this business or practice from its peers. The blog has to add value, not just a promise of value should the reader convert to a buyer, but real value in terms of information, skill enhancement, or a new way of looking at the topic. Searchers will sense that they’ve come to a provider they can trust.

Commitment
What action will we commit to as a result of the conversation? There should be a clear next step.
In corporate blogging for business, the “ask” comes in the form of calls to action. Offering a reason for the requested action greatly improves the chances of having your request fulfilled. In both meetings and blogs, participants need to know how they can measure success.

If our blogging Calls to Action are going to be effective, I realized, it’s up to us blog content writers to offer workable benchmarks, explaining the “as measured by”.

Facebooktwitterredditlinkedintumblrmail