Blogs are About Value, Not Pricing

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An article in Mental Floss magazine about a 300 year-old Stradivarious violin reminded me of an ongoing discussion having to do with whether product or service pricing should be mentioned in blog content….

In discussing the upcoming auction of the Strad, author James Stewart makes some salient observations about pricing and how it relates to value. Factors that add to the value of this particular violin include:

  • the fame of the violin maker family
  • the identity of former owners of the instrument (Seider taught violin to Albert Einstein using this violin)
  • the association with the 1930’s filming of The Wizard of Oz at MGM Studios

Due to this combination of value-enhancing factors, it’s estimated that the violin might fetch $15 to $20 million in the upcoming auction.

“Today’s consumer is bombarded with advertisements in all media, direct mail offers, and telemarketing offers,” observes Dr. Richard Murphy of Jacksonville, University. “There are numerous factors involved when we begin to discuss the issues of value, cost and price. The value of anything is perceived by the customer, not the manufacturer or the vendor.” A Forbes article mentions one of Warren Buffett’s most famous quotes: “Price is what you pay; value is what you get.”

One question facing blog marketers is whether prices should be mentioned at all in the content. Ten years ago, Marcus Sheridan of social media examiner.com observed that, instead of addressing the No. 1 consumer question up front, business owners often decided to wait until a later stage of the sales process. “People like to know how much stuff costs,” Sheridan warned.

At Say It For You, we don’t think price is the No. 1 consumer question on the minds of web searchers who land on our clients’ blog posts. Instead, what your business blog writing needs to do is answer questions, offer perspective and thought leadership, while giving searchers a “feel” for the desired outcomes of using your products and services.

Think about it: When you visit an online shopping site, or even when you go into a local store to buy something, often all you can see are products on the shelf (or, in the case of an online visit, pictures of products) with names and prices.  Too often, there’s nobody to talk to and no other information available, (there may be customer reviews online).

At our content writing company, here’s how we view the issue of “putting price first”: Buyers want more than just product and service descriptions and prices. Blog content writing is about introducing readers to business owners, explaining the owners’ specialty or niche within their field, their special “philosophy” about their area of practice or their industry, and their unique approach to providing client services.

Blogs are about value, not pricing!

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In Horseracing or Blogs, Ask for Permission

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Barbara Bush agreed; Margaret Thatcher didn’t. The point, Jake Rossen explains in the Mental Floss article titled “Hoof-Hearted; the Reason Racehorses Have Such Weird Names”, is that most governing bodies for thoroughbred racing set certain parameters for names, and when you opt to name a horse after a person in tribute to them, you have to ask permission.

Similarly, there are rules authors and blog content writers need to know about fair use and attribution. Whenever you want to directly quote, excerpt, or reproduce someone else’s work in something you are writing, you should consider whether or not you need legal permission to protect yourself and your business from potential future problems, the Vervante blog reminds us.

Vervante lists instances when you need to cite your source:

  • You’re quoting someone else.
  • You’re mentioning statistics that you didn’t collate yourself.
  • You’re using another person’s thoughts or ideas that aren’t your own.

The most common way we cite our sources (whether it be an article or a website) within our blogs is by paraphrasing and hyperlinking back to the page where the information originated (precisely what I’ve done three times in this very blog post).

Unfortunately, Jane Friedman explains, quoting or excerpting someone else’s work falls into one of the grayest areas of copyright law. There is no legal rule stipulating what quantity is OK to use without seeking permission from the owner or creator of the material. It’s fine to link to something online from your website, blog, or publication. Linking does not require permission. One guiding principle – if your use is not likely to affect the market for the original work, you’re probably OK.

“At first, it might seem odd that we should direct to other websites the users we’re always struggling to attract to our own domain,” rockcontent.com wryly comments, but “realizing the importance of referrals from other pages to the success of yours will change your mind”, the author adds.

Since the purpose of this Say It For You blog is to help content writers improve their craft, I consider linking to other websites to be my way of paying tribute to those authors’ expertise and knowledge.

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Helping Them Pass the Test in Your Blog

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One thing we’ve learned over the years at Say It for You is that blog readers tend to be curious creatures.  What’s more, their curiosity factor is highest when they are learning about themselves.  As blog content writers, we’ve noticed that “self-tests” tend to engage readers and help them relate in a more personal way to the information presented in a marketing blog. Popular magazine editors appear to agree as well, because current issues are full of tests, games, and quizzes.

A recent four-page article by Kimberly Lankford in the AARP Magazine titled “Can You Pass the Penny-Pincher Test?” is a superb example of how content writers can engage readers using the format of Q & A. After revealing the best answer for each of five thought-provoking multiple-choice questions, the author offers a paragraph or two of useful explanation.

Example: What’s the easiest way to stop yourself from making impulse buys? Answer choices: A) Freeze your credit cards in a block of ice. B) Don’t go online or visit shopping malls. C) Tape a gallery of your unfortunate purchases to your refrigerator door. D) Put appealing purchases on a wish list first.

Answer: D. Put items you think you want on a wish list, then make a final decision a few days later. (The author goes on to explain that turning a one-stage purchase into a two-stage purchase forces a person to use a different decision-making strategy. When you return to a list later, you start considering minuses along with the pluses of that purchase.

In the course of offering these explanations, the author cites various studies and offers quotes from financial planning and psychology experts. Because of the clever test format, which includes a “Give yourself a grade” section, the content comes across as fun.

Quizzes provide effective ways for you to encourage readers to interact with your site, Lyn Wildwood of bloggingwizard.com explains. There are personality quizzes, trivia quizzes, and “how-well-do-you-know” subject quizzes. However, “running an online quiz is not easy feat,” Wildwood cautions. “It requires a keen understanding of your audience.”

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Letting the ideas Do the Work in Your Blog

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“By the end of three minutes, your audience will already be leaning yes or no on your proposal”, Brant Pinvidic writes in The 3-minute Rule. You know your product, service, or company is amazing, but they don’t know how it works or why it’s so great. You need to give them more knowledge in less time, the author explains, not selling, but letting the ideas do the work. 

Given the concern today about the rising price of oil, I was particularly taken by the story Pinvidic shares about an oil company executive. (This was taking place back when oil prices were one quarter what they are now.) Pindivic was coaching the presenter, whose goal was to show investors that his company, unlike others, had found a way to keep drilling even if oil were to fall to $32 a barrel (the price was $40 at the time) The problem – it was only after 17 minutes of presenting (by which time the audience had fallen asleep) that the speaker explained how his company could keep drilling at $32 a barrel of oil..

The revised presentation began with the most important idea, the essence of the proposal: Our company can keep drilling profitably even if crude prices drop below $32 a barrel. Next came the “why” and the “how”: We have clear leases on proven wells with ample reserves. The valley location gives takers quick access to major highways to the Port of Houston. The new presentation ended with perspective and context: Our competitors must stop production below $37 a barrel.

In a nutshell, Brant Pinvidic is urging marketers to stop selling and to let the ideas do the work: “Don’t state and prove. Inform and lead.”

At Say It For You, I often refer to blogs as the sound bites of the Internet. In short segments, business owners convey to readers the essence of their accomplishments. Corporate blog writing, I explain, isn’t advertising, Blog content writing means telling readers about the essence of your special knowledge, insights, and beliefs, as well as about the products or services you offer. However, just as Pindivic stresses, the most important idea (and there should be just one core “thesis” for each blog post) needs to reassure readers they’ve come to the right place for the solution to their problem or the answer to their question.

While your topic may have little to do with oilfields, your audience needs your help “drilling down” – and quickly – to the essence of what you know, what you do, and how you can be of benefit to them. Stop selling and let the ideas do the work!

 

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Blog Listicles Must Appeal to Readers’ Immediate Interests

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They’re both “listicles”, but, for me as a blog content writer, there’s an interesting difference:

  • 7 Things You Should Know About Virginia Woolf’s ‘To the Lighthouse’
  • 10 Things You Might Not Know About Mother’s Day

Yes, I was an English major in college, so of course I’d studied the book To the Lighthouse. That was a long time ago, though, and today I just didn’t feel as if I needed to know more things about the novel. Mother’s Day, on the other hand was something happening right now. So, while I agree that listicles really “work, as insightsyesadagency.com points out, they must appeal to searchers’ immediate interests.

“Don’t get even – get odd!” is one piece of advice the insightsyesadagency offers, recommending odd-numbered lists over even-numbered ones. In general, listicles are popular because they require minimal effort on the part of readers, conveying authority and appealing to our desire for organization.

Listicles should offer creativity and originality, while still touching on the key points that drive traffic,” insights.digitalmediasolutions.com advises, adding that .”the type of content in listicles should fit the target audience.” At Say It For You, we couldn’t agree more with that last statement. Everything about your blog should be tailor-made for that customer – the words you use, how technical you get, how sophisticated your approach, the title of each blog entry – all of it, I tell newbie blog content writers, and listicles are no exception to that basic content planning rule.

Career coaches suggest that using numbers may be one of the most underutilized strategies in cover letter writing. Numbers are a great way to be specific about your accomplishments, demonstrating that you pay attention to benchmarks and concentrate on setting and meeting goals. As a blog content writer and trainer, I stress that numbers can be used in business blogs to “build belief”. For example, statistics can demonstrate the extent of a problem your product or service helps solve.

Using numbers in blog post titles is a great way to both attract attention and to set expectations for a post. Words on the other hand, are used to put lists and statistics into perspective, so that readers are given the answer to the “So what?” and “So, what’s in-it-for-me” questions. Just why do I need to know 7 things about Virginia Woolf’s novel just now? Mother’s Day, in contrast, is something to be dealt with this very month.

Listicles must appeal to readers’ immediate interests.

 

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