Business Blogging Can Help You Get To Meet Zig Ziglar At The Top

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ArrowDecades ago, just beginning a career in insurance and investments, I had the privilege of hearing the great Zig Ziglar speak about good selling practices. He described selling pots and pans to the nurses at the hospital on New Year’s Eve, right after his wife had borne their first child.  Zig ended the presentation with one of his signature lines.  If we would devote the time to practice good selling habits and product knowledge and if we focused our efforts on achieving our sales goals, he would “see us at the top” !

All these years later, Ziglar’s still traveling the world, motivating people to reach the top in their professions. Today, however, “getting to the top” has another meaning, one that is essential for doing business effectively in our increasingly web-driven world.  Backbone Media Corporation conducted research on 140 companies that advertise on the Internet.  These companies spend a combined $36 million a year on Google Advertising, and the reason they do it is for search engine rankings.  (In other words, they are buying placement through Sponsored Links or Pay-Per-Click arrangements.)

Blogging on the Internet, in contrast to purchasing domain names and sponsored links, by contrast, isn’t “bought”.  Yet effective blogging can translate into the kinds of favorable search engine results that online advertisers seek.  The results in blogging come through a sort of “sweat equity”, meaning consistent, disciplined hard work creating relevant materials and posting them on the Web. While each search engine (along with Google are MSN, Yahoo, and others) has its own “algorithms” for judging the merits of blogs and hence their rankings, there are three primary keys to success.

First, post often – if not daily, then three to four times a week. (If this is out of the question, that’s where a professional ghost blogger comes in!  – visit www.sayitforyou.net.)

Second, keep doing it – the scorecard is cumulative; blogs that have been appearing for longer periods of time rank ahead of “newbies”.

Third, provide relevant content about your topic, using and repeating the search terms people are most likely to use in the effort to get information about your type of product or service.

Not to steal any thunder from the great Ziglar (as if anyone could!), I’ll end by saying that, if you will follow these blogging steps faithfully enough – and long enough – to win customer hearts along with search engine rankings, I will see you – at the top!

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No Trash, Just Treasure for O’Neal And For Your Blog

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Responding to a broadcast about ex-Pacers basketball star Jermaine O’Neal’s supposedly “trashing” his old team at an introductory news conference with the Toronto Raiders, Indianapolis Star’s Bob Kravits remarks how unfair he considers that report to be.  Kravitz points out that O’Neal has been a treasure for our community, spending lots of time and money to make Indianapolis better for young people.  Needless to say, I wasn’t present at Kravitz’s talk with O’Neal on draft day, and I had not caught the broadcast “Trashing Our Town” on WTHR that made Kravitz so indignant. What this whole incident reinforces for me, though, is how careful we all need to be with our words, first because it’s easy for words to be misinterpreted, and then because it’s more productive in business to emphasize the positive and unique things you bring to the market than to “trash” your competitors.

Because blogs, by definition, are much more informal and personal than marketing brochures or websites, bloggers need to be particularly watchful to avoid “trash” and deliver treasure.  Being informal (which is what blogs should be) is different from being casual (which perhaps is what blogs, at least business blogs, should not be).  With each blog post, you should focus on some aspect of your overall marketing approach.  In trying to “win the search” and at the same time “win the hearts” of potential customers, include at least one valuable nugget – some expert information, a little-known fact, an observation about something going on right then in your business or in the world.

In winning blogs, the number of words devoted to bashing the competition or used just to fill space on nonrelevant topics:  few to none.  As a professional ghost blogger, I know that the focused blog offers byte-sized “treasures” (pun intended) in each blog post!

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Buildings, Like Blogs, Can Be Interactive

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A month ago, a building began to sing.  “Playing the Building” is a project that, this summer, is turning a New York City landmark building into an interactive keyboard.  Rock singer and artist David Byrne wired an antique organ to a few dozen spots throughout the building, so that visitors can stop in (free of charge) and touch keys that trigger hammers which clang against pipes and columns, activate motors that make ceiling beams vibrate, and shoot blasts of air through pipes at different pitches.
While this building is not the first to be “played”, this latest Byrne exhibit is quite different from former offerings by him and by other artists.  “People going into an art institution are treated as passive consumers, as vessels to be filled with …music emanating from the stage”, Byrne explained in a Newsweek interview.

The artist goes on to explain the one aspect of his project that’s so very important for today’s business owners to comprehend.  “‘Playing the Building’ only exists and comes to life when the public participates in it,” Byrne said.

In today’s world of marketing, it’s not enough to “hand out” material about a business.  Yes, brochures, postcards, advertising, billboards – all of those things can still be valid business marketing tools.  But, as with David Byrne’s building, the best blogs don’t “sing to people”, but instead invite them in to make music together with the business behind the blog.  Blogs, by their very nature of being on the Worldwide Web, are available not only for reading, but for acting and interacting.  A good blog invites readers to post comments, and makes it easy for them to subscribe to the blog (through an RSS feed or an email service).  Individual readers whould be able to get back to earlier posts to read more in depth on a topic that particularly interests them.

In short, it should be all about “Playing the Blog”!

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The Don’t-Do-It-Yourself Trend Hits Clothing And Blogging

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As a professional ghost blogger, I’ve come to realize, I’m actually part of a big trend.  It could almost be considered a movement, the Movement Towards Delegating and Relegating. In the case of blogs, a ghost blogger develops materials for businesses.  The owners of those businesses need to use their time making and selling products or consulting, with no time left to write about what they’re doing and why.

There’s certainly no lack of variety in task doers in the personal arena.  In an earlier piece, Blogging Is A Concierge Service, I wrote about all the many chores concierges perform, from airport pickup to pet-sitting.  Now businesses are joining the Delegators and Relegators, outsourcing tasks ranging from computer maintenance to hiring employees.

On the surface, it would appear there are certain tasks better not delegated to others, because in some areas things need to be done in a very individualized way.  You’d think, for example, a businessperson who does a lot of traveling would want to select her own wardrobe for the trip and pack the clothes in exactly the style she prefers.  Turns out, packing and lugging suitcases is a chore many business owners would just as soon relegate to others.  A clothing butler from Flylite, a Massachusetts company, will be happy to take over the all the packing and lugging.

New Flylite customers pack their own bags – once.  The “clothing “butlers” take it from there, picking up the bags, cleaning and pressing the clothes, even polishing the shoes.  All the clothes are scanned into an online virtual closet.  Each time a trip is coming up, the traveler drags and drops the icons into the “bag” (all done with clicks of the computer mouse).  Flylite delivers the actual packed bag to any U.S. destination.  When the stay is over, the butler picks up the bags, takes care of the clothes and stores everything for the next trip.  Even golf clubs can be carted to the destination by a Flylite butler!

Interestingly, ghost-writing blogs for a business follow a similar model.  The style of the business and the target market dictate the tone for the blog posts.  The “wardrobe” (the business mission, the demographics of the target customers, the type of products or services the business offers) comes from the business and is very individualized.  The blogger then becomes a “butler”, maintaining the discipline of “frequency and recency” that is so crucial to winning online rankings.

Your “blog butler” picks up the information about your business, “cleans, presses, and polishes” the material into finished articles, then conveniently “delivers” those directly to the Worldwide Web in the form of blog posts.  And that’s how I, your friendly and oh-so-handy blog-butler “Say It For You”!

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Blogs And Billboards Strike Only When The Iron Is Hot

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Some years ago, I read about an experiment having to do with people’s attention and the way in which that attention is engaged. The subjects of the study were people (several hundred of them) who drove the same route every day to work and back, passing a giant billboard advertising new cars.  When questioned, almost none of these people could remember even seeing a billboard, much less that it was about cars.  On the other hand, the moment any individual was in the market for a car, he’d notice the billboard immediately. In other words, if what the billboard was advertising was not relevant to a person’s life right then, his brain “brushed off” the information as not useful, never making room in his memory for the image of the billboard.

This study about car billboards sums up the reasons blogging  has become such an important part of any business’ marketing plan. Blogging for business is about promoting yourself, your products, and your ideas.  Your blog posts are out there on the Internet “super-highway”, available for anyone to see.  But the only people who are going to notice your blog are those who are searching for the kinds of information, products, or services that relate to what you do! That’s because your blog will come up on their screen based on their search of the Internet. Millions of other people are “driving” on the Internet highway every hour of every day.  The important thing, though, is that you’ll engage the attention of the ones who might be in the market for what you sell or who need your particular type of expert advice or service.

(By the way, “strike while the iron is hot” is a blacksmith’s phrase.  An iron horseshoe needed to be shaped at exactly the time the metal was hot enough to be flexible.)  As the study with the car billboard demonstrated, the folks most likely to become your customers have an immediate need or interest in your type of product or services.  And, exactly at that time while the “iron is hot” for them, your blog is catching their attention and introducing them – to YOU!.

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