A Brainiac’s Insight Into Blogging

reverse the processNo, Mensa isn’t all about arcane trivia and solving puzzles, as I keep explaining to the high IQ-phobic among my friends.  Mensa can be about – business! In fact, I found a wonderful article on the future of advertising in the August Mensa Bulletin, with commentary that’s tailor-made for my efforts in professional ghost blogging as a form of business marketing.
Mensan Richard Yonck cites research showing the average American is bombarded with 3,000 ads every day, which amounts to three ads every single minute.  Yonck explains this number includes all the print ads we view in newspapers and magazines, all the commercials we see on TV or hear on the radio, all the products slipped into prime time dramas and movies, all the billboards and signs, all the logos we see, plus all the ads on web pages.  Obviously, advertising works.  Otherwise, I surmise, corporations wouldn’t be spending all those gazillions of dollars on it.
Blogging, along with advertising, is a way of marketing a business.  But blogs sort of reverse the process.  All those 3,000 ads per day are coming out from the advertiser “towards” the customer.  With blogging, a customer is already there online, searching for an answer, a solution, a product, or a service.  If (and only if) what that customer wants relates to something you know about, something you know how to do, or something you sell, and if (and only if) your business has consistently put blogs out there with relevant, recent, and frequent content out there on the web, that customer comes towards you!
In the Mensa Bulletin article, Yonck predicts the future of advertising will be built around information technology, biotechnology, robotics, enabling marketers to tailor make ads for each customer based on our individual preferences.  Meanwhile, blogs are “winning search”, bringing buyers and businesses together.
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Your Blog Is The Answer To Someone’s Problem

I always enjoy the omelets at Cafe Patachou, but a week ago, someone interviewing Patachou owner Martha Hoover served me something even tastier – a wonderful word tidbit about business.  Hoover was discussing what being an entrepreneur means to her:  “We do more than serve breakfast and lunch – we provide jobs and a lifestyle for our employees.”  The interviewer, Shawn O’Donaghue of the Central Indiana Women’s Business Center, then came up with this wonderful summary:
“Successful business owners understand that the product or service they are selling is the answer to someone’s problem.”
Wow! That one sentence is so-o-o made-to-order for business blogging and s-o-o apropos to my work as a professional ghost blogger for business.  Here’s why I say that:  People are online searching for answers to their problems.  They might need answers to questions they have or solutions for dilemmas they’re facing.  Or, they might need a particular kind of service and aren’t sure who offers that.  Or maybe they need a product to fill a need they have.  That’s when, if you’ve been consistently blogging, they find you, because your blog post gives them just the information they’re looking for. (Remember, they wouldn’t be there searching if they didn’t need something!) Don’t think of it as business blogging; think of it as providing solutions to someone’s problem.
So, Martha Hoover, keep serving up those fabulous Patachou omelets. Shawn Donaghue, keep serving up those valuable business tips and word tidbits!  I’ll relish them both.
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Small Businesses And Blogs: Bigger Than You Might Think

Small business is big stuff around Indiana.  From the Indianapolis Star the other day, I learned that 98% of Indiana employers qualify as “small” by the U.S. Small Business Administration standard of 500 employees or less.  In my work as a professional ghost blogger, I’m dealing mostly with clients at the small end of “small”, those with 30 employees down to one-man or one-woman shows.
One reality of owning a small business is the need to “shout loudly” to get found, and the need to do that on a limited marketing budget.  The “Business Profiles” section of IndyStar a couple of weeks ago urged us to patronize small businesses, saying “You’ll get personalized service and quality products while boosting your local economy.” Still, many challenges persist for small businesses in this age of stay-home-and-click-to-find-anything.
Those challenges, in essence, are what makes my work as a ghost blogger for business so satisfying.  I actually get to help level the playing field a little, giving my small business owners a chance to compete with bigger guys, “win search”, get found, and bring in new customers and clients.  Through providing recent, relevant, and constantly changing content on the Web (and, with my help, doing it frequently), those “little ones” get a chance to be big, not only in the aggregate as part of that 98% of Hoosier businesses, but individually!  At the very least, these small businesses can be bigger than one might imagine based on size alone.  In the blogosphere, you see, small can be beautiful.
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Blogs – In Between Crafted And Cranked Out

Remember the study about motorists noticing billboard ads only when they’re already in the market for that kind of product or service? Well, stuck in traffic the other day, I found myself being an exception to that rule, and, at the same time, proof of how true it is.  I noticed this billboard for the first time after having passed it every day or so for months.  It was an ad for a home building company that was on the billboard, and it contained only four words: Crafted, Not Cranked Out”.  Living proof of the rule is that I’d never noticed the sign before because I’m not in the market for a new home.  On the other hand, as a professional ghost blogger, I’m always interested in great word tidbits, and this billboard sure qualified.
We’re all used to alliteration in slogans, meaning repeated sounds.  This one used a C in crafted and cranked.  But what makes for a great word tidbit is capturing, in just a couple of words, a number of ideas and then delivering those in an impactful way. These homes, I instantly understood, were carefully and lovingly devised by skilled artisans to be different and unique, in contrast to the other guys’ homes that were just cranked out cookie-cutter style. (Remember, I’m getting all this from just four little words!)
I reflected that business blogs and word tidbits are a match made in marketing heaven.  Unlike brochures, client newsletters, E-zines (online magazines) and websites, blogs are short and concise, just whetting customers’ appetite. Blogs are more casual and conversational than other marketing pieces.  Don’t get me wrong – good blogs are devised with care (poor grammar and spelling or incorrect information would give readers a bad impression of the business), but they strike a happy medium. In fact, the best blogs aren’t either crafted or cranked out, just comfortably in between!.
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In Business Blogs, Keep Your Eye On The Last Two “I”s

The Whale Hunting Women newsletter outlines a process for women to use when planning big changes in their lives. The first three steps are: Imagine, Investigate, and Invent.  As a professional blogger, I’ve observed different business owners planning to add blogging to their business marketing plan, yet they have no idea what blogging is all about.

In theory, blogging is the most easily-launched marketing tool that a business can use.  Unlike labor-intensive direct mail campaigns or expensive new brochures, ads, and signs, blogs can be started in a few minutes, and, even more appealing, launched without any financial commitment up front.  Before starting the process, the entrepreneur imagines: he/she can just picture them coming – hosts of internet browsers, all looking for information about the very kind of products and services his or her business offers. The owner does some investigation.  He/she reads about blogging, perhaps attends a webinar or seminar, and asks friends who own businesses or professional practices about their experiences with business blogging.  On to Step #3: Invent. The owner jots down ideas for the blog, and even writes the very first blog post.  There are so many great ideas to share with all the people who will be clicking on the blog! So far, so great.

But this is precisely the point at which many business blogging efforts go astray, with lofty dreams and plans ending up in the ditch. The fourth step is Implement.  Even knowing that winning the search and driving business to the website involves frequency of posting blogs, the majority of small business owners, even with the help of their staff and employees, simply cannot spare the time or maintain the discipline of composing and posting blogs frequently enough to make a difference in their marketing results.  As Barbara Weaver Smith, founder of  Whale Hunting Women stresses about implementing the plan, “The important part here is to keep moving.  Business owners who fully understand the difficulty in keeping up frequency and recency in business blogging are the ones who hire ghost bloggers.  As a professional ghost blogger, I am there for the fourth “I“ in other words, to implement.

Whether the blogs are written by the business owner or by his or her ghost blogger, the fifth “I” is the key to the real success of blogging – Integrate.  As Weaver-Smith advises, continue to implement your plan until it becomes totally part of your new way of life and work.  In the case of blogging, even if professional ghost blogging helps my client’s company or professional practice in the search, so that the blog is consistently appearing in a coveted Page One spot on Google, Yahoo, or MSN, there’s work to be done back at the business in order to integrate. That means tracking how many new potential customers showed up at the website (or in person at the place of business) just because of the blog.  That means learning exactly who those customers are and whether they fall into the demographic that business is trying to attract.

Barbara Weaver Smith knows whale hunting works.  My Say It For You business owner clients know blogging works.  But, before you jump in with both feet to business blogging, remember this: you’ve got to keep an eye on all five I’s.

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