Blogging Is Brain Writing

Health advisers stress the fact "we are what we eat", but did you know "we are what we write"? Handwriting experts point to the relationship between personality and penmanship.  Professional speaker and handwriting expert Theresa Ortega shared an astounding fact with me – amputees who must write with a pen held in their mouth or even between their toes form their letters in exactly the same way they had done when holding a pen in their hand! That’s because, Ortega explains, "All writing is brain writing"!

In business marketing circles, we hear a lot about "branding". As a professional ghost blogger for businesses, I’m often involved in discussions on that subject.  Interesting – both Theresa Ortega and I had read a discussion of branding in Speaker Magazine that presented a whole different point of view. Your business brand, according to this article, isn’t something you create; it’s something you already areYou discover your brand by discovering your core values and skills. Just as your handwriting reveals your personality traits, your unique way of doing business reveals who you are and what you’re passionate about.

To some degree, a business’ brochures, advertisements, and billboards will reflect the company’s special strengths and skills, and even reveal owners’ attitudes and beliefs. But blogs, without a doubt, are the most revealing.  First of all, blog writing is more informal and conversational, and readers feel as if they’re personally "meeting" the business owners.

Second, blogging is an ongoing process, continued over weeks, months, and even years. Just deciding what to say in each blog post is a form of self-discovery, of inventing and reinventing the business’ brand.
Whether you’re doing all the writing yourself, or collaborating with a professional blogger like me, the very process of describing in words what you sell, what you know, and what you do – that’s "brain writing" in its purest form!
 

 

 

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A Tail Of Two Meanings For Blogging

In his book Words at Play, William Espy uses this little four-liner to illustrate some elements of effective writing:

               "The qualities rare in a bee that we meet,
                 In an epigram never should fail.
                 The body should always be little and sweet,
                 And a sting should be left in the tail!"

Some of those same elements make for effective blogging as well.  "Little and sweet" is a good model.  Blogs, like epigrams, don’t necessarily provide lots of detailed information, but do capture concepts and provide examples of your expertise. Remember that your blog is a web log, not a web brochure or web catalogue. A catchy phrase at blog’s end "stings" searchers into clicking through to your website to learn more. Creating just the right "exit line" will be much easier if each blog post is focused on only one idea.

The word "tail" took on a new meaning back in October 2004, when Chris Anderson coined the marketing phrase "the Long Tail" in Wired Magazine. The idea was based on the cost of warehousing and of distributing niche products. As an example, a music retailer has only so much space to store DVD’s and CDs, so a store might choose to carry only the blockbuster hits it knows will sell quickly.  (On a chart, the sales of the most popular items would be very high, then trail off in a "long tail" down to those items in which only a few customers were interested.) 

A digital music store, by contrast, could sell all the tunes in the catalogue, even the very obscure ones that only a few diehard customers wanted. The whole idea is that, in the digital world, you don’t need big sales numbers to make a big impact. For a small business, serving a niche market, benefit of having a blog can be huge.

This is a tale (or a tail) of two meanings, but there’s a third, very important way in which small business owner or professional practitioner’s business blogging efforts can have a disproportionately large effect on marketing results.  As professional website copywriter and blogger Matt Rouge puts it, "Blog posts contain valuable information about your business and your industry.  This information may be further used in email and print newsletters, white papers, brochures, and other media."
 
Done right, a short blog can have a very long tail!

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Make Waves With Your Blog To Make A Splash For Your Business

New York Times reporter Stephanie Rosenbloom refers to "these desperate days in American retailing" when she describes the new wave-making machines being installed in some shopping malls as a way to attract customer traffic. Extreme-sports company Adrenalina distributes the Flow-riders, ten-foot tall wave machines that send 35,000 gallons of water gushing over a slope at more than 30 miles per hour. According to  Adrenalina CEO Jeffrey Geller, some mall owners are paying upwards of two million dollars to install the machine, just to get the extra traffic.  "They know that we’ll pull people from a further distance than their regular tenants," he explains.

Malls aren’t the only ones abandoning more traditional forms of advertising and marketing in favor of reaching out to the online world through "pull marketing". In fact, pull marketing is precisely what blogging for business is all about. As print and direct mail see their numbers decline, according to ResourceNation.com, more and more businesses are choosing "the cost effective, highly targeted marketing options found online."

"Because of the substantial value blogging adds to an online presence, stand-alone, static websites are becoming a thing of the past," says website and blog copywriter Matt Rouge.  Not only is blogging an integral and indispensable part of any company’s Search  Engine Optimization strategy, putting out new and pertinent content  about your business and industry on a continual basis demonstrates that you are "in the game", Rouge points out.

Websites and blogs, however well written, may lack the marketing impact of surfers in 35,000 gallons of "wet" in the middle of a mall. Surprisingly, though, blog marketing statistics are more than holding their own in blogsphere circles, accounting for 80-90% of all online search. In contrast to the $2 million installation fee for a wave machine in a mall, blogging is one of the most cost-effective marketing strategies any business can employ.

Customers may be lured to a mall just to see the new water attraction, Once there, they need to be lured into the retail establishments to buy. What blogging does best in the online "mall" is giving companies customers who arrived looking to be sold!

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Ghosts Help Get From “Decent” To “Brilliant” At The Podium And In Blogs

I have an alter ego in Canada, I learned the other day, and another in London.  While my business, Say It For You, focuses on ghost blogging for business, Journalist Wendy Dennis, based in Toronto, ghost writes speeches and toasts for weddings, funerals, and other what she calls "seismic life events that require heartfelt eloquence". "It’s still their feelings and sentiments", Dennis says of her clients. "They just don’t have the skill to craft it in a way that’s going to have the greatest impact."

When it comes to business owners and professional practitioners, I find, lack of writing skill may not be their primary motivation for hiring ghosts. Knowing that, in these days of internet commerce, marketing is more about search engine optimization than about billboards and print advertising, many simply realize they lack the time to post blog entries with enough consistency to "win search".

Lawrence Bernstein, who runs a ghost speechwriting service in London, England, agrees with me on that point, relating, in his interview with MacCleans.CA, that his clients are not at all incapable of creating their own material were they inclined to do so. Generally, Bernstein adds, his clients are bright enough to realize that they could do a decent job writing their own speeches. Those who retain him to write on their behalf are "self aware and bright enough to realize that they couldn’t do it brilliantly".   

Human resource specialists agree that employees crave recognition for a job well done and often value appreciation even more than their paychecks.  In one of my early blog posts, I wrote about ghost writing’s built-in paradox.  As a professional ghost blogger, I explained, my job is to fade into the shadows, allowing my clients’ businesses to take all the glory. "A good ghost blogger should not, herself, be seen or heard."

A related practical problem we ghost bloggers and ghost speech writers face is the difficulty in getting referrals from clients. Lawrence Bernstein explained that dilemma in detail: "With any other service-based industry, the better the service, the greater the number of referrals."  But when he ghostwrites a great toast for a wedding that everyone thinks is the funniest and cleverest speech they’ve ever heard, remarks Bernstein ruefully, "The bloke never says, ‘Call Lawrence Bernstein in north London!"

P.S.  I’m happy to report that one of my best clients managed to figure a way out of this very dilemma, by simply beginning his testimonial as follows: "The last thing I want to tell you is that I’m Rhoda Israelov’s client, because my readers believe I’ve written the blogs. So well has she been able to capture the concepts I want to convey to my readers and clients, she has begun to sound like me!"

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Move The Needle On Your Blog’s Dashboard

One of the many delights of my work as professional ghost blogger derives from the discovery of "word tidbits" in other people’s writing.  A year ago, when I was just starting this "Say It For You" blog about blogging for business, I composed a blog post about a word tidbit I’d heard in a radio broadcast about rising food prices, remarking that shoppers were going "from meat to mustard".  In four small words, that reporter had managed to condense the entire issue of food price inflation and produce a powerful image in listeners’ minds.

In the year since then, I’ve tried to make my blog a go-to source for the how-to’s of business blogging. To do that, I’ve been sharing technical advice, content ideas for blogs, tips on SEO and on how blogs coordinate with websites, and links to some blogging mavens’ books and informational websites. 

Last week, as I was reading through my issue of the Indianapolis Business Journal (That’s where my financial planning advice columns appeared for almost twenty years, so I have special fondness for IBJ and for the people who make things happen on its pages.), I came across another of those wonderful word tidbits.  A really good word tidbit hits you smack between the eyes; in just a couple of words, it conveys an entire situation. This one came from IBJ publisher Chris Katterjohn’s Commentary.

Katterjohn was talking about his hopes that Carol D’Amico, now senior advisor for education and work-force development in our state, will be able to improve Indiana’s productivity and "move the needle on the state’s education dashboard".  "Make no mistake", concludes Katterjohn, "that needle needs to be moved". What a powerful word picture, I thought, referring to that needle-on-the-dashboard image – a state-wide economic and educational system challenge captured in six short words!

The point I’m trying to make is this: Sometimes we get too busy doing business. We get so tied up in manufacturing or distributing a good, marketable product, or providing a good, marketable service, we forget how much help the right words can be.  That’s true not only for blogging, of course, but for all customer communication.  The right words go a really long way towards getting people to get stuff done.

In fact, when it comes to web-based communication websites and blogs, words are a business owner’s only tools. My advice to bloggers, then, is this: Give your readers some real meat-and-potatoes information on your subject in every one of your blog posts, but, every once in a while, try to wow ’em with a special word tidbit!

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