In Surgery Or Blogging, Outsourcing Can Do Your Clients A Service

Every so often, the question comes up again: If a business uses a ghost blogger, is that business playing fair?


When I first introduced my Say It For You blog, I traced the long, proud history of ghostwriting.  I explained that celebrities and public figures have always used ghost writers to help them create books, write speeches, produce autobiographies, compose articles, or even format important letters. The reason?  They lacked the time, the discipline, or the writing skills to do it themselves!  In fact, as I pointed out in one of my earliest blog posts, Ghost Blogging In The Tradition Of The Founding Fathers, George Washington used several very famous ghostwriters. Over the generations, world leaders, corporate moguls, and even famous performers  considered the urgency and importance of their message justification enough for hiring talent to get the job done.


I was very interested to read comments in the Journal of Financial Planning about  outsourcing professional services.  Many financial planners around the country work with their clients to create an overall financial plan, but then hire outside money managers to implement that plan by choosing and monitoring the specific stocks and bonds for the clients’ portfolios.  One Certified Financial Planner®  explained why: “If I were spending a lot of time on investment selection, I couldn’t do the premier job that I want to do for my clients,” she said. “There just aren’t enough hours in the day.”


Another planner added, “You’re doing your clients more of a service by hiring expertise for them.,” he remarked, comparing the situation to an internist who wouldn’t perform surgery himself, but brings in specialists as appropriate.


With blogging fast becoming an indispensable customer acquisition tool in our web-based world, ghost blogging becomes an outsourcing solution for busy business owners who dearly want to” win search”, but can’t find time to play in the blogging arena!

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Build Your Blog And They Will Come

My past is catching up with me, I think. A retired financial planner and investment adviser, I still keep up with the CFP® continuing education requirements and subscribe to several professional journals on finance. So, now, here I am, a professional ghost blogger, and what do I find in the September/October issue of Practice Management Solutions (magazine for financial planners), but an article about social media and the value of —blogging!


“Social media”, the article explains, “is a general term that encompasses a number of interactive broadcast activities and….websites.” Practice Management then goes on to say that the main benefit of adding social media such as blogging to an overall marketing communication strategy is “to attract the attention of your clients and prospects to your products, services, and capabilities.” Resorting to the use of social media doesn’t mean abandoning more traditional communications, the writer assures readers, urging financial planners to add such powerful new web-based tools to their current “suite” of marketing activities.


Stressing that, just as in the real estate game, location is key, Practice Management tells financial planners to “build a presence where your audiences are – on the busiest avenues of the social media infrastructure”.


Mike Gegelman, a financial planner in Florida, couldn’t agree more.  In Advisor Today, another of the journals I read, Gegelman reminds colleagues that “Successful prospecting comes down to three things: the right message to the right market at the right time”. Truth is, Gegelman is highly unusual  in that he spends time studying writing and marketing, and composes and tests all his own marketing materials, from brochures to blogs. Most small business owners and professional practitioners, as I brought out in my earlier blog You May Be A Finder, Binder, Minder, or Grinder – Are You A Writer? devote their efforts to finding and minding business, with no time or inclination to compose to write even the most informal of blogs.


However, since most of these busy entrepreneurs are becoming aware that blogging belongs in every business tool kit, a ghost blogger is often invited to enter the picture (or, as I like to say, behind the picture!)

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Why Buy A Segway For Your Blog

Back in August, I used an advertising supplement to the Indianapolis Star named “Why 2 Buy Now” to illustrate the point that blogs are not advertisements, but more akin to “advertorials” (see “Why To Buy A Piano” Is Good Advice For Blogs).  I had cut out and saved another page from that Star supplement, this one about Segways.  These lawnmower-looking, two-wheeled, self-balancing personal transportation devices seem to be the all-the-rage way for getting around Indianapolis these days.


The article about Segways begins “Getting around more efficiently seems to be on everyone’s mind these days,” and concludes by pointing out that  “A Segway is more than a travel alternative.  It’s a new way of thinking.”


The same kind of innovative technology that produced the Segway has also revolutionized the way in which businesses market themselves.  And, just as with Segways, whose “early adopters” you can see touring White River State Park on wheels or speeding through the mall, early adopters of business blogging are each staking out their own little corners on the Web, helping customers navigate with ease to their blogs and on to their company websites.


The Segway/Blog parallel is less labored than might at first appear.  A Segway takes one rider at a time, taking her exactly where she wants to go. In Won’t You Please Come Into My Blog? I likened the Internet to a big trade show.  (Now, imagine each person at the show is not walking around, but driving around on a Segway!)  These potential customers are navigating around the Web, looking for information, a product, or a service.  If you have a “booth” at the show (your blog), customers stop their Segways there. It’s not by accident they’ve found your blog, but precisely because they are seeking information about something you know about, a product you sell, or a service you provide! As Yentl said in Fiddler on the Roof, “It’s a perfect match!”


Segways are still a novelty in the Circle City, and, although more and more people are catching on to the Segway advantage every day, the jury is still out on whether they will turn out to have been a passing fad.  Blogging, on the other hand, is no fad.  Bloggers post millions of items per day, a dozen every second.  Business owners that can “hop on board”, providing relevant, recent, and frequently updated blog content, will be positioned to “win search”, and, even more important, win business!


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With Blogging, A Small Business Can Have A Long Tail

Can a small business, serving a niche market, benefit from having its own blog?  You betcha. According to Chris Anderson, Internet marketing is absolutely different from anything that came before it.  Anderson coined a phrase for blogging and other forms of digital marketing – The Long Tail.  Originally the idea applied to the selling of music.  A traditional music retailer, he explained, has only limited space to stock CDs and DVDs, so a store would probably choose to carry only the blockbuster hits it knows will move quickly off the shelf.  But a digital music store, he explains (think i-Tunes or Napster) can keep all  the tunes in the catalog, even obscure songs no one’s asked for in years  What Anderson found was that digital music stores were actually selling as much of these less widely known songs than the “blockbusters”!  (Anderson’s term The Long Tail refers to a chart showing sales figures for each song.  The chart “tails off” as the list gets down to the less popular numbers.)

The whole idea, says Anderson, is that, in the digital world, you don’t need big numbers to make a big impact.  When I thought about it, I realized that, if your business is targeting a certain niche, there probably aren’t a whole lot of other blogs being regularly posted about your subject.  The competition for those top spots on Page One of Google, Yahoo. or MSN isn’t likely to be very fierce.  And remember, the people who find your blog are exactly those people who are looking for your kind of product or service in the first place!

Regular, high quality content, posted consistently on your blog, can have a huge effect in a small market.  As Chris Anderson might put it, your short blog posts can give your business a very long and powerful tail!

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In Blogging, Inflate, But Don’t Overload

The Home Economics section in the Indianapolis Star a couple of weeks ago offered the welcome news that "Just because a dish is basic – or better yet – easy and affordable, doesn't mean it can't be fabulous."  The Star went on to offer a list of 13 ways to cut energy costs.

How-to lists, by the way, are a good way to offer helpful information to your blog readers, especially if there's a unique slant to your list or unusual suggestions.
Three of the items on the Star's how-to-save-energy-costs list are unusually apt advice – for bloggers:
 
Check your tires often and keep them inflated.  (Fuel efficiency dropped 1.3 miles per gallon when the tires were deflated 10%, in a test of a Toyota Camry) Often's the operative word here – your blog content may be wonderful, but if your last post was sometime back in May, you're losing  efficiency in a big way when it comes to "driving" traffic to your website.  It's well-nigh impossible for once-in-a-while blogging to "win search".

Don't overload the dryer, advises the Star. (Clothes will take longer to dry and come out wrinkled.)   The Quamut blogging guide, after explaining that "good writing is the bedrock of blogging", hastens to add that "Web readers have a very limited attention span."  Keep it informative, but keep it short. ('Nuf said on that one!)

Open blinds and shades on cold days.  (Solar heat can raise interior temperature significantly.) You can "open up" your blog by inviting comments and answering them promptly, and by linking to other blogs that you find interesting or informative.

Thirteen's a little long for a blog list; three may be just right.  Inflate your blog with frequency, don't overload the content, and you'll do just fine. Just because your blog is about basic business marketing, doesn't mean it can't be fabulous! 

 


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