More Content Lessons From the Stanley Cup

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This week in our Say It For You blog, I’m sharing valuable content writing tips based on Sean Hutchinson’s article in Mental Floss magazine …

Players avoid the “jinx” until they’ve won
Some hockey players are afraid that if they touch the Stanley Cup before having won it, they’ll jinx their team’s chances at the real prize.

Content writers have the power to soothe fears and debunk myths, addressing misinformation and superstitions standing in the way of prospects taking action, all while demonstrating the expertise and knowledge of their business owner clients.

Stanley Cup near-disasters
At a 1994 Pittsburgh Penguins victory party, winger Phil Bourque wanted to see if the cup would float and threw it into the host’s in-ground pool. (The trophy sank to the bottom immediately.) in 1924, on their way to a victory banquet, team members had to remove the Cup from the truck of the car to get to the spare tire. When time came to drink champagne from the Cup, they realized they’d left it at the side of the road, and had to go back to retrieve it. In 2022, defenseman Jack Johnson had his three kids baptized in the Cup.

In content marketing, not only do true stories such as this entertain and amuse, in blog content, stories about mistakes and struggles are very humanizing, helping readers relate to the business or practice owners.

There are actually three Stanley cups.
The original Stanley Cup dates back to 1892, but, by the 1960s, it had become too brittle to handle and was relegated to a display at the Hockey Hall of fame in Toronto. The Presentation Cup was created and is the one awarded today. The final cup, a replica created in 1993, is used as a stand-in when the Presentation Cup is unavailable.

Whenever I’m sitting down with new Say It For You business owner clients as they’re preparing to launch a blog for their company or practice, I find that one important step is to select one to five recurring – and related – themes that will appear and reappear over time in their blog posts.  Different “cups” are still centered around the same central themes.

The Stanley Cup, a hockey victory symbol, can turn content creators in the direction of success!

 

 

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Content Lessons From the Stanley Cup

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“Of all the major sports trophies, none can compare to the storied history and quirkiness of the Stanley Cup, Sean Hutchinson explained in a fascinating 2017 Mental Floss magazine article. Although hardly an avid hockey fan, I couldn’t help noting – and sharing with Say It For You readers – quite a number of valuable content writing lessons in Hutcheson’s anecdotes and observations….

A new Stanley Cup isn’t made every year.
Unlike other major league sports trophies, a new Stanley cup isn’t made every year.  Instead, after each championship, the names of the players, coaches, management, and staff of the winning team are added to the cup.

Unlike a personal diary written in a notebook, Artem Minaev explains in firstsiteguide, blog entries are displayed in reverse chronological order, with the newest post on top, pushing previous posts down the list.. Older posts remain on the site, accessible in the “archives”, providing valuable resources available to readers.

The cup is always changing.
Between 1927 and 1947, a new, more streamlined and vertical incarnation of the cup was used. with a cylindrical shape. But, by 1948, the trophy had become too tall to hold or put on display, so the shape was changed to the tiered version used today.

Unlike the more static web page content, blog posts allow new insights and information to be constantly added without losing the cumulative power of older posts. The content can  incorporate the company’s history while showing what is being done to adapt to modern trends.

The cups are not always perfect.
Many champion player and team names are misspelled on the Stanley Cup. The name of the 1980-’81 New York Islanders is misspelled as “Ilanders,” and the 1971-’72 Boston Bruins’ name is misspelled as “Bqstqn Bruins.” Most of the errors are left as they are—it would be too costly to fix the mistakes. However, after 1996 champion Colorado’s Adam Deadmarsh’s name was spelled “Deadmarch”, it was correct after he publicly stated he was heartbroken by the error.

One function of any marketing blog is updating and correcting information, including your own older entries. Mistaken data may have been inadvertently published on your business blog. There may have been updates in a company policy, or in one or more of the products. Or, there might have been a recent development in your industry that makes one or more of your former blog posts “incorrect”. At Say It For You, we recommend going back periodically to former blog posts and insert corrections, perhaps in bold type.  That way, when online searchers find that “old” post, they can see that the company is keeping its readers current. Failed links and misspellings can be fixed as well.

Watch for more Stanley Cup content lessons in Thursday’s Say It For You post!

 

 

 

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The Big 5 for Content Writing

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“A writing conference is a perfect mix of all the ingredients you need to grow as a writer,” Scribd.com asserts. Novelists will start out learning the importance of the Big 5.

  1. Who is your hero?
  2. What do they want?
  3. Why do they want it?
  4. Why can’t they have it?
  5. What happens if they don/t get it? (the stakes)

At Say It For You, we teach content writers to help business and practice owners discover the answers to those very same Big 5 questions about their target audience. To a certain extent, online searchers have found the blog. A certain number of them have stayed long enough to assure themselves that the information you’ve provided is generally a good match for their needs. Now, however, you’re hoping those prospects will choose to become your clients, buyers, patients, or customers.

  1. Who is the target reader? What is their education and sophistication level? Where are they “hanging out”? What organizations do they belong to?
  2. What do they want? Status? Health? Knowledge? Technical advice?
  3. Why, in today’s world, is it important for them to find a solution?
  4. What factors stand in the way of their getting their “it”?
  5. What are the stakes? Why is it crucial for those readers to satisfy those needs?

Some special observations are in order about those “what-happens-if-they-don’t-get-it” stakes. People getting “scared” into action is an important topic in marketing, but at Say It For You, we are not fans of business owners using fear tactics in galvanizing customers into action. Instead, our recommendation to content writers would be to aim towards helping readers envision the potential comfort and relief that that using your advice, products, and services can bring.

On the other hand, it’s important in all marketing to convey a certain sense of urgency, using a “why now?” approach. Knowing the “whys” behind the “whats” – what your target readers want and what factors stand in the way of their getting it – allows you to offer marketing content that provides Big 5 answers!

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Interview Blogging

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“Subject matter experts are your key to organizational survival,” writes Peggy Salvatore in Working With SMEs, suggesting best questions to pose when interviewing sources. Writer’s Digest Don Vaughn agrees, seeing interviews as a vital aspect of nonfiction writing. The interview format, we’ve found at Say It For You, can be an efficient way to create compelling content that:

  1. inspires readers based on the success of the interviewee
  2. offers useful tips and tactics the interviewee has used

In a recent Indianapolis Business Journal interview, Albert Chen was asked  a)what he’s focusing on  b) what he’s listening to  and  c) his toughest challenge. In an interview described in Start Your Own Business Magazine, interviewees were asked “What’s on your walls?” and “What do you do for lunch?” One very clever interview format is “Buy, Hold, Sell” , asking  a) Which new business choices are “buying into” now? b) What tactics have served you well that you plan to continue? c) Which are you finding no longer work in today’s environment? After your interviewee has answered the question, Peggy Salvatore advises interviewers, find a nugget in their answer that you find interesting and ask more about it.

Just last week in this Say It For You blog, I quoted a remark by digital marketing advisor Jeff Bullas to the effect that blogging is a platform for self-development. Since it’s so often the founder of a business or practice whom we’re interviewing, what I call “the training benefit” comes into play. The very interview process “forces” entrepreneurs to learn ways of effectively expressing their passion and defining the business lessons they’ve learned.

“Knowing what you know now, is there anything you would have done differently?” is an excellent question, with the answer serving to “humanize” the subject while offering valuable tips to readers. “What routines do you follow each day?” is a question that can introduce a post containing valuable “how to” tips for readers, Zoe Maggert of Perfectly Planned Content teaches. Usin your blog to interview a leader in a different industry is like having a guest lecturer enliven a college class session. Interviews inspire human connection, Maggert adds.

Every so often, to add vim and vigor to your content marketing efforts, include an interview blog post!

 

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What is Your Reader’s Deal?

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“What’s the deal here?”

Amy Collins, who represents both publishers and authors, says writers need to know “the deal”.  Writing a plot summary involves figuring out the goals and motives of both hero(ine) and antagonist.

  • What situation do we find the character in at the beginning of the story?
  • What do they perceive as their biggest enemy or problem?
  • Who or what is actually their biggest enemy or problem?
  • What is the biggest thing in the story that changes the situation?

The message for marketing content writers? Even if your (or your blogging client’s) products and services are highly differentiated from the general market, that’s not enough to keep content fresh and make conversions happen. It’s knowledge of the target audience that must influence every aspect of your content. “Great business stories are rarely aimed at everyone,” marketing guru Seth Godin stresses.“Your opportunity,” he tells marketers, “lies in finding a neglected worldview, framing your story in a way that this audience will focus on.”

Learning about your target customers includes gathering intelligence, not only about

  • their gender
  • their average age
  • their marital status
  • their educational level
  • their employment
  • their outlook on life
  • where they get their news

but also, just as Amy Collins explains to authors, about what that group of individuals perceives as their biggest enemy or problem. (Is that, in your perception, the biggest problem?) How can your insights, along with your products and/or services, help solve the “real” challenges they face?

There are two sides to the coin: content writers need to understand their clients’ own “deals”, too. Business and practice owners cannot be positioned within the marketplace without studying their surroundings, formulating their own position statements, then making their “deals” clear to readers. Each “visit” to the blog should conclude with readers understanding exactly what the owner’s unique philosophy or mission is, and why that approach can be beneficial to them.

One concern business owners have expressed to me is they don’t want to come across as self-serving or boastful in their blog posts. I explain that it’s crucial for prospects to find real reason to work with you rather than with your competition.

They’ve arrived at your blog site, in large part, because you’ve nade clear you understood their “deal”‘. Now that they’re here, help them understand yours!.

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