Don’t Let Your Blog Readers Get the Wrong Idea

“Sometimes, our very human fears and insecurities cause us to talk about ourselves in ways that don’t reflect the truth of who we are. We choose language that hides our strength…and this gives other people the wrong impression of us,” writes Annika Martins in postivelypositive.com.

Business blogging is one way we have of “talking about ourselves”.  And, whether it’s the business owner or professional practitioner herself doing the writing, or whether we professional blog content writers have been hired to do the job for them, we need to make sure we ”talk” in ways that give readers the right impression.

That’s because impressions matter, and, even more important, they last. I read an interesting anecdote about Abe Lincoln that illustrates the point. According to biographer Carl Sandburg, Lincoln bet a gambler that he could lift a barrel of whiskey off the floor and hold it up while he took a drink out of the bunghole. Lincoln actually did that, winning the bet.  But decades later, Stephen Douglas, while debating Lincoln, implied that Abe had a serious drinking problem!

Does this sort of thing happen today? Well, duh! “Anyone can post a bad review online and hurt your business,” observes the coauthor of the book Niche Dominance. “Business owners need to be proactive in developing their online reputation,” he advises.

There is little that you can do to get a negative online review removed, advises Ashley Bennett of instantshift. Accept it, she says, for what it is and then focus on the positive aspects of your business, putting a spotlight on your positive achievements online to displace the negative reviews. This can take a while, but start creating more listings that talk about new products, services, news, discounts, and partnerships. You can do this via social media posts, blog posts, or even press releases.

Every feedback, whether negative or positive, comes from somewhere, says Donald Latumahina of lifeoptimizer.org. Something you said or did made the person react this way. Is there any truth behind it, and would this be an alternate perspective you missed out originally? Is it something you should look into?

When I’m helping business owners and professional practitioners craft their messages, damage control can become a very real issue. As a corporate blogging trainer, I know how crucial it is for them to convey to their customers, as well as to the online searchers who are their prospects, the kind of message that will alleviate mistrust and create confidence. Blog posts, I believe, are especially valuable tools when it comes to “impression” challenges.  Blog content is current, talking about “now”, not “then”. Plus, customers’ customers’ concerns and fears are being dealt with out in the open, “in front of other people”. That gives the remediation more weight with readers.

Don’t let blog readers get the wrong idea about you or your company or practice.  Not for long, anyway!